Action Yes No
Step 13
Replace the staple finisher ejector assembly. See
“Staple finisher
ejector assembly removal” on page 637.
Does the problem remain?
Go to step 14. The problem is
solved.
Step 14
Make sure that the controller board of the aected optional bin is
properly installed. Reseat all the cables on the controller board.
Does the problem remain?
Go to step 15. The problem is
solved.
Step 15
Check the aected controller board and its connector pins for
damage.
Are the bin controller board and its connectors free of damage?
Contact the next
level of support.
Go to step 16.
Step 16
Replace the bin controller board. See
“Staple finisher controller
board removal” on page 590.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
SHPF left tamper jam service check
Action Yes No
Step 1
Make sure that all the optional bins are properly installed.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Clean all the optional bin doors, and then check the paper path
and bins for paper fragments and partially fed paper.
Is the paper path free of paper fragments and partially fed paper?
Go to step 4. Go to step 3.
Step 3
Remove the paper fragments and partially fed paper.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
Clear the optional bin paper path rollers of any dirt and
contamination.
Does the problem remain?
Go to step 5. The problem is
solved.
4064
Diagnostics and troubleshooting
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