Error code Description Action
600.04 Duplex paper was never picked. See
“Printer declared jam service check” on
page 152.
600.05 Invalid printhead NVRAM type. See
“Printhead error 1 service check” on
page 153.
600.06 No response from the paper port driver. See
“Printer declared jam service check” on
page 152.
600.07 Page is at the image point before the EP is ready. See
“Printhead error 2 service check” on
page 154.
600.08 Paper jam is caused by a printhead error.
600.09 EP update error was detected. Restart the print job. If the error persists, then
contact the next level of support.
600.10 EP started a run-in late with less time than it takes
to do the motor ramp.
See
“Printer declared jam service check” on
page 152.
600.95 The printer intentionally declared a jam.
Note: This event is typically used to prevent a
kiosk user from printing free pages.
611.02 An Input ISR error occurred and the printhead
was not ready.
Restart the print job. If the error persists, then
contact the next level of support.
611.32 Lost HSYNC errors were detected. Laser safety
interlock system may be the cause.
611.33 Lost HSYNC during servo.
611.34 A mirror motor lock error was detected.
611.35 Mirror motor never got first lock. See
“Printhead error 1 service check” on
page 153.
611.36 Mirror motor lock never stabilized.
611.37 Paper reached the sensor (input sensor S3) but
the mirror motor was not locked.
611.38 Paper reached the sensor (input sensor S3) but
the printhead startup was not complete.
621.01 The fuser heater was not hot enough when the
paper entered the fuser nip.
Restart the print job. If the error persists, then
contact the next level of support.
3400-48x
Diagnostics and troubleshooting
151