Error code Description Action
243.13 Page to be stapled failed to feed from tray. Go to “Option tray jam service check” on page 81.
243.14 Sheets flushed from paper path either due to feed
error or cartridge error.
243.15 One or more trays located above the source tray 3 has
been pulled.
243.16 The engine timed out waiting for the tray 3 to report
'ready' before the 1st pick attempt.
243.17 Page was not properly picked from tray 3. Have not
exhausted all pick retry attempts as there are sheets
committed to the paper path from below.
Go to “Option tray jam service check” on page 81.
243.19 Tray 3 fail to feed error. Detected while trying to pick
a sheet, and that leading edge was not detected by
tray sensor.
243.20 Took too long to ramp up dc feed motor in tray 3.
243.21 Pick motor stall in tray 3.
243.22 Tray 3 pick motor underspeed. Go to “Option tray jam service check” on page 81.
243.24 DC Feed autocompensator stalled on the last pick
attempt in tray 3.
243.32 Tray not ready.
243.33 Pick received but detected a tray pulled.
243.41 Motor 1 (Pick/Lift) Elevator motor stalled. Go to “Option tray jam service check” on page 81.
243.42 Motor 1 (Pick/Lift) Elevator motor PWM overflow
error (underspeed). Motor underspeed (max PWM
and motor underspeed, typical accordion jam).
243.43 Motor 1 (Pick/Lift) motor ramp (end ramp - did not
reach speed, typical pack feed paper jam).
243.44 Motor 2 (Separator/Passthru) motor stalled.
243.45 Motor 2 (Separator/Passthru) motor PWM overflow
error (underspeed). Motor underspeed (max PWM
and motor underspeed, typical accordion jam).
Go to “Option tray jam service check” on page 81.
243.46 Motor 2 (Separator/Passthru) motor ramp (end ramp
- did not reach speed, typical pack feed paper jam).
243.47 Motor 3 motor stalled.
243.48 Motor 3 motor PWM overflow error (underspeed).
Motor underspeed (max PWM and motor
underspeed, typical accordion jam).
4514-220, -230
Diagnostic information
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