Diagnostic information 2-165
4062
Vertical stripes (process direction)
6
Perform a print test.
Does the problem remain?
Contact next
highest level of
tech support.
Problem solved.
Step Check Yes No
1 Check the media condition.
Load new, dry, recommended media.
Re-print the defective image.
Does the error continue?
Go to step 2. Problem solved.
2
Are the media transfer route and the media path free of
contamination or debris?
Go to step 3. Remove debris
or
contamination.
3
Check the charge roll assembly for contamination and
wear.
Is the above component free of excess wear and
contamination?
Go to step 4. Replace the
charge roll
assembly.
Go to “Access
door removal
(T650, T652,
T654)” on
page 4-8.
4
Check the transfer roll assembly for contamination and
wear.
Is the above component free of excess wear and
contamination?
Go to step 5. Replace the
transfer roll
assembly.
Go to “Transfer
roll assembly
removal (T650,
T652, T654)” on
page 4-78.
5
Check the print cartridge for proper installation.
Is the above component properly installed?
Go to step 6. Inspect, clean
and reinstall
replace the print
cartridge.
Step Check Yes No
Leading edge
Trailing edge
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