Diagnostic information 2-173
4062
Skew
The printed image is not paralleled with both sides of the media.
7
Perform a print test.
Does the problem remain?
Contact next
highest level of
tech support.
Problem solved.
Step Check Yes No
1 Check printer installation placement.
Check the installation surface for irregularities.
Check for damaged printer caster.
Is the setup surface normal?
Go to step 2. Correct the
installation
placement.
2
Properly load media into the media tray assembly and
ensure all guides are set correctly.
Properly install the media tray assembly into the printer.
Re-print the defective image.
Does the error continue?
Go to step 3. Problem solved.
3
Check for obstructions in the area of the media feed
units.
Are the media feed unit assembly free from any
obstructions?
Go to step 4. Remove
obstructions.
4
Check the transfer roll assembly for contamination and
wear.
Is the above component free of excess wear and
contamination?
Go to step 5. Replace the
transfer roll
assembly.
Go to “Transfer
roll assembly
removal (T650,
T652, T654)” on
page 4-78.
Step Check Yes No
Leading edge
Trailing edge
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