RadioRA® Setup Guide 4-2
Troubleshooting Guide
Section 4 - Troubleshooting
Symptom Possible Cause Remedy Page
Replace light bulb.
Turn FASS
TM on (refer to operation
guide included with the Dimmer or
Switch ).
Check that breaker is on and not
tripped.
Refer to wiring instructions
supplied with unit.
Verify that the Dimmer, Switch or
GRAFIK Eye
® Control Unit is in
range of a Repeater by placing the
system in BEEP mode.
Verify that each control has been
activated correctly by placing the
system into FLASH mode.
Reprogram Master Control.
Verify whether the Master Control
is in range of a Repeater by
placing the system in BEEP mode.
Move the noise source away from
the affected control (or vice versa if
the control is a Tabletop Master). If
it is not possible to move the noise
source, move a Repeater closer to
the affected control.
Use a 24VAC transformer to power
the GRAFIK Eye
® Interface.
Ensure that plug on the rear of the
unit is inserted fully and that the
unit is plugged into a live wall
receptacle.
Swap power supplies with another
Repeater or Master Control and
check unit for power.
If the repeater still appears to be
inoperable after verifying that it has
power, or all LEDs on the Repeater
remain unlit after verifying it has
power, please call the Lutron
Technical Support Center.
Move the Switch Closure Interface
closer to a System Repeater.
Place system in ACTIVATE
CONTROLS mode.
VIII
IX
Burned out or missing light bulb
Front Accessible Service Switch
(FASS
TM) is in the OFF position.
No power available to unit.
Unit has been wired incorrectly.
The Dimmer, Switch or GRAFIK
Eye
® Control Unit may be out of
RF communication range of the
nearest Repeater.
The Dimmer, Switch, GRAFIK
Eye® Control Unit or Master
Control has been incorrectly
activated.
Master Control was not
programmed properly.
The Master Control may be out
of RF communication range of
the nearest Repeater.
A noise source (such as a motor
or computer) is interfering with
the RF communications.
Poor power line frequency
regulation (RadioRA
® GRAFIK
Interface).
No power available to Repeater.
Repeater has faulty power
supply.
Switch Closure Input Interface is
out of RF communication range
of nearest system Repeater.
System is not in ACTIVATE
CONTROLS mode.
A Dimmer, Switch or GRAFIK
Eye
® Control Unit appears not
to be working at all.
A Dimmer, Switch or GRAFIK
Eye
® Control Unit performs
normally when operated
manually, but fails to respond
to Master Control button
pushes.
Dimmers, Switches or GRAFIK
Eye
® Control Units do not
respond, or respond
intermittently, to various
master button pushes and no
LEDs are lit on the nearest
Repeater.
After attempting to activate a
Switch Closure Interface, all
Input LEDs flutter and then go
out.
4-3
4-4
1-7
4-3
3-5
X
XI