52 Matrox Extio 3 Series – User Guide
Updating your Matrox Extio 3 firmware (Networked-Internet /
WAN with Site-to-Site VPN and Networked-Internet with IPSec
VPN modes)
Updating your Matrox Extio 3 firmware (Point-to-Point mode)
You can update the firmware of a single Extio 3 transmitter or of an Extio 3 transmitter and receiver
pair (in Point-to-Point mode) using the USB connections between your host system and transmitter
unit.
1 Download and extract the firmware package
Download the latest firmware package and extract the files to a local folder (for example,
C:\Extio3FirmwareUpdate
) on your host system (the system connected to your Extio 3
transmitter).
2 Run the Updater from host file
On your host system, browse to the folder containing the extracted files, then run the
Updaterfromhost.exe
file.
Note:
The procedure for updating the firmware for Networked-Internet / WAN with Site-
to-Site VPN and Networked-Internet with IPSec VPN modes is similar to the steps
outlined above for “Updating your Matrox Extio 3 firmware (Networked-LAN mode)”,
page 48. If you’re using either of these modes, make sure you are updating to the 3.01.50 or
3.03.00 or higher version of the firmware package (version 3.02 doesn’t support this
feature) and that it matches the version of the Matrox Extio Central Manager software
package installed on your controller system.
Note:
For updating the firmware through the network, a VPN connection has to be
established beforehand.
Note:
To update the firmware, the
Updaterfromhost.exe
file installs a USB mass
storage device on the Extio 3 transmitter unit. On certain systems, the Group Policy
Object (GPO) may prevent the
Updaterfromhost.exe
file from installing the USB
mass storage device. To allow the installation of this Matrox device, you may need to
apply an exception to your GPO rules (for example, by adding
USBSTOR\DiskMatrox__Virtual_Storage_1.00
). For more information on
modifying your GPO rules, contact your system administrator.