Matrox Extio 3 Series

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84 Matrox Extio 3 Series – User Guide



Configuration reset

– Press and hold the

Reset

button on your device with the tip of a

paper clip for

4-5 seconds

(until the LED turns fast blinking green) to reboot your device

and restore the default settings.

Main Page

Table of Contents2
Matrox Safety Information6
Installation and Operation6
If a Power Supply (Internal or External) was Included with Your Product7
If Your Product Includes Laser-Based Technology7
If Your Product Includes a Battery7
Repair8
Overview9
Hardware Supplied9
Software Available9
Hardware Required (Sold Separately)10
Optional Hardware (Sold Separately)10
Mounting Kits11
More Information11
Getting Started12
Point-To-Point Mode12
Networked Mode12
Link Redundancy16
Changing the OSD Keyboard Settings16
Changing the OSD Language18
Using OSD Command Shortcuts19
VPN Configuration20
Generate the VPN Configuration File (Network Administrator)20
Import the VPN Configuration File and Connect to VPN (Remote User)21
Configure the Units (Network Administrator)24
Set the Required Receiver and Transmitter Settings24
Troubleshoot25
Change the VPN Configuration25
Make Adjustments When Necessary25
File Structure and Syntax for Swanctl.json26
File Structure for the VPN Configuration File (Strongswan.zip)26
Installing Your Extio 3 Transmitter Card28
Before You Begin28
Step-By-Step Installation29
Installing Multiple Cards30
Connecting Your Extio 3 Devices31
Before You Begin31
Extio N3408 or N3208 Transmitter Card33
Extio N3408 Transmitter or Receiver Unit34
Extio N3208 Transmitter or Receiver Unit36
Installing the SFP Module39
Setting up Link Redundancy41
Connection Setup Guidelines41
Enabling Link Redundancy42
Disabling Link Redundancy42
Description of Leds43
Power/Status Leds43
Network Leds45
Updating Your Extio 3 Firmware47
Before You Update Your Firmware47
Obtaining the Matrox Extio 3 Firmware Updater Package47
Updating Your Matrox Extio 3 Firmware (Networked-LAN Mode)48
Updating Your Matrox Extio 3 Firmware (Networked-Internet / WAN with Site-To-Site VPN and Networked-Internet with Ipsec VPN Modes)52
Updating Your Matrox Extio 3 Firmware (Point-To-Point Mode)52
Setting up Point-To-Point Mode54
Before You Begin54
Accessing the OSD (On-Screen Display)55
Using the OSD (On-Screen Display)55
Sources56
Receiver Settings and Information57
Setting up Networked Mode (LAN or Internet / WAN with Site-To-Site VPN)61
Before You Begin61
Validating Network Discovery62
Installing Matrox Extio Central Manager Software62
Accessing the OSD (On-Screen Display)63
Using the OSD (On-Screen Display)64
Sources65
Receiver Information67
Aggregator Mode68
Touch-Screen Monitors71
Setting up Networked Mode (Internet with Ipsec VPN)74
Before You Begin74
Installing Matrox Extio Central Manager Software75
Accessing the OSD (On-Screen Display)76
Using the OSD (On-Screen Display)76
Sources77
Receiver Information79
VPN Information80
Aggregator Mode in Networked-Internet with Ipsec VPN81
Rebooting or Resetting Your Extio 3 Device82
When to Reboot or Reset Your Device82
Software Reboot82
Hardware Reboot or Configuration Reset83
Changing the Operation Mode of Your Devices85
Changing from Copper to Fiber Optic85
Troubleshooting87
What to Do if You Have a Problem87
Common Problems and Solutions87
Product Information90
Hardware Specifications90
Product Dimensions92
Maximum Distance (Point-To-Point Mode)93
External Power Supply93
Environmental94
Notes94
Fiber Optic Transceiver SFP (Small Form Factor Pluggable) Modules94
Battery94
Appendix A - Providing Adequate Airflow to Your Extio 3 Device96
Appendix B - Firewall Requirements97
Extio Central Manager Software97
Firmware Updater97
Extio 3 Devices98
Accessing Your Windows Firewall Settings99
Adding Rules to Your Windows Firewall Settings100
Appendix C - Mounting Your Devices102
Mounting Guidelines for Rack Mount Kit102
Mounting Your Extio 3 Device Using a Rack Mount Kit102
Mounting Guidelines for under Desk Mount Kit103
Mounting Your Extio 3 Device Using an under Desk Mount Kit103
Appendix D - Configuring Your Audio Settings105
Receiver Output105
Receiver Input106
Receiver Audio Destination107
Appendix E - File Structure for Swanctl.json108
The "Connections" Section108
The "Secrets" Sections111
Customer Support112
Matrox Web112
Technical Support112
View Your Warranty Information112
View the Third Party Software Notices112
Register Your Matrox Product113

Matrox Extio 3 Series - Page 84

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