5-9
Chapter 5 Troubleshooting
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SYSTEM HALT
ERROR 658
NCU SENSOR LV LOW
The NCU sensor sensitivity is falling.
• Replacement of the NCU is recom-
mended.
• Contact our service desk or your local
distributor to call for service.
ERROR 65b
NCU Sens Adj Err H
Cannot adjust the sensor sensitivity.
ERROR 65c
NCU Sens Adj Err L
ERROR 71F
HD THERM BRK
The temperature of the head thermistor
cannot be read correctly.
• Turn off the power button to the machine
and turn it on after a while.
• If the same error message appears,
contact our service desk or your local
distributor to call for service.
ERROR 722
WATER TANK ROUTE1
The hot water pump failed or hot water
leaked.
ERROR 723
WATER TANK ROUTE2
ERROR 726
WATER HEATER TEMP L
The water heater failed.
• Please make sure the voltage switch SW
on the side of the device is correct.
• Turn off the power button to the machine
and turn it on after a while.
• If the same error message appears,
contact our service desk or your local
distributor to call for service.
ERROR 728
!HEATER THERM BRK
The water heater thermistor failed.
• Turn off the power button to the machine
and turn it on after a while.
• If the same error message appears,
contact our service desk or your local
distributor to call for service.
ERROR 729
HHEATER HIGH TEMP
The heater temperature exceeded the high-
temperature threshold.
ERROR 72B
WATER HEATER LACK
Water shortage in the hot water tank.
• Please execute the [MAINTENANCE] -
[Water FillUp].
ERROR 72C
WATER PUMP
The hot water pump failed or hot water
leaked.
• Turn off the power button to the machine
and turn it on after a while.
• If the same error message appears,
contact our service desk or your local
distributor to call for service.
ERROR 901
INVAILD OPERATION
The function cannot be executed due to
some error.
• Close the cover before executing the
function.
• Detect the media before executing the
function.
• Remove the ink error before executing
the function.
ERROR 902
DATA REMAIN
The executed operation cannot be
performed with print data received.
• Execute data clear before executing the
operation.
ERROR 90d
NO HEAD SELECT
An error occurred in the mounting head.
• Turn off the power button to the machine
and turn it on after a while.
• If the same error message appears,
contact our service desk or your local
distributor to call for service.
ERROR 04
PARAM ROM
An error occurred in the main PCB.
• Turn off the power button to the machine
and turn it on after a while.
• If the same error message appears,
contact our service desk or your local
distributor to call for service.
Message Solution
SYSTEM HALT (*)
000 :MESSAGE
Turn off the main power to the machine and turn it on after a while.
Check the number and contact your local distributor to call for service.
(“000” is the error No.)
Message Cause Solution