OUTSIDE CALLS
If all the Trunk Group lines are busy . . .
with extension users making and receiving outside calls, you will hear
busy tone, and you will see (for instance):
LEV-9 BUSY
In an emergency, you can free a trunk and gain access to it. (See
Trunk Emergency Release 4-27.)
Normally, you will just abandon the call:
l
Press CANCEL
Or RELEASE
to hang up
Note: Your company may have Tie Trunks, which are private lines
connecting your location to another company location. You do
not usually have to dial a separate trunk access code to call
over a Tie Trunk. This is because the code has already been
incorporated into the numbers you were given for the other
location, and the system interprets the code by itself. Normally
you will just dial the extension number at the other location.
:
: :.
2-10 Basic Call Handling
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