SAFETY SYMBOL LEGEND ....................................11
GENERAL INFORMATION INTRODUCTION.............13
CUSTOMER RELATIONS ........................................14
REPORTING SAFETY DEFECTS..............................14
TAKING DELIVERY.................................................14
Monaco Responsibilities...................................14
Dealer Responsibilities......................................15
Customer Responsibilities.................................15
SERVICE SUGGESTIONS .......................................15
Prepare for the Appointment .............................16
Prepare a List...................................................16
Be Reasonable With Your Requests ..................16
No Looking Over the Technician’s Shoulder ......16
Inspect the Work Properly.................................16
GLOSSARY OF TERMS ..........................................17
VENDOR LIST........................................................21
SURVEY ................................................................23
LIMITED WARRANTY TRANSFER APPLICATION....25
Monaarch
SE
2004
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