Motorola ASTRO XTSTM 2500 Basic Service Manual

65
Radio-Level Troubleshooting
9
Introduction to
This Section
This section of the manual contains troubleshooting charts and error codes that will
help you to isolate problems. Level one troubleshooting will support only radio
alignment, programming, battery replacement, and knob replacement. If the radio
needs further troubleshooting, it must be sent to the depot.
Board-level, component-level, and service information can be found in the ASTRO
Digital XTS 2500 Portable Radios Detailed Service Manual, Motorola publication
number 68P81094C10.
Power-Up Error
Codes
When the radio is turned on (power-up), the radio performs cursory tests to
determine if its basic electronics and software are in working order. Problems
detected during these tests are presented as error codes on the radio’s display. For
non-display radios, the problem is indicated at power-up by a single, low-frequency
tone. If cycling power and code plug reprogramming do not fix the error, the radio
should be sent to the depot for repair. The presence of an error should prompt the
user that a problem exists and that a service technician should be contacted.
Self-test errors are classified as either fatal or non-fatal. Fatal errors will inhibit user
operation; non-fatal errors will not. Table 23. lists their descriptions and suggested
corrective action.
Table 23. Power-Up Error Code Displays
Error
Code
Description Corrective Action
01/02 FLASH ROM Codeplug Checksum Non-Fatal Error Reprogram the codeplug.
01/12 Security partition Checksum Non-Fatal Error Send Radio to Depot.
01/22 Tuning Codeplug Checksum Non-Fatal Error Send Radio to Depot.
01/81 Host ROM Checksum Fatal Error Send Radio to Depot.
01/82 FLASH ROM Codeplug Checksum Fatal Error Reprogram the codeplug.
01/88 External RAM FATAL Error -- Note: not a checksum failure Send radio to depot.
01/90 General Hardware Failure Fatal Error Turn the radio off, then on.
01/92 Security Partition Checksum Fatal Error Send radio to depot.
01/93 Flashport AUTHENTIFICATION CODE failure Send radio to depot.
01/98 Internal RAM Fail Fatal Error Send radio to depot.
01/A0 ABACUS Tune failure Fatal Error Turn the radio off, then on.
01/A2 Tuning Codeplug Checksum Fatal Error Send radio to depot.
02/10 DSP Support IC Checksum Non-Fatal Error Turn the radio off, then on.
02/81 DSP ROM Checksum Fatal Error Send radio to depot.

Motorola ASTRO XTSTM 2500 Specifications

General

Brand	Motorola
Model	ASTRO XTSTM 2500
Category	Portable Radio
Language	English