Motorola DROID - Page 529

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CHAPTER 24: Troubleshooting

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Table of Contents7
Contents at a Glance7
Contents22
About the Authors22
About the Technical Reviewer23
Acknowledgments24
Part I: Quick Start Guide26
Getting Around Quickly28
Learning Your Way Around29
Keys, Buttons, and Switches29
The Launcher Icon30
The Four Buttons Along the Bottom31
Short Tap and Long Press32
Adding, Removing, and Moving Widgets and Icons33
Switching Apps (Aka Multitasking)35
Starting and Exiting an App36
Menus, Submenus, and Checkboxes36
Reading the Top Status Bar37
Flying on an Airplane - Airplane Mode40
Touch Screen Basics41
Touch Screen Gestures41
Tapping and Swiping or Flicking42
Swiping42
Scrolling43
Double-Tapping44
Pinching45
App Reference Tables46
Getting Started46
Stay Connected and Organized48
Entertaining Yourself49
Staying Informed51
Networking Socially52
Being Productive53
Part II: Introduction54
Introduction56
Congratulations on Your New DROID56
Referring to Your DROID58
How this Book Is Organized58
Quickly Locating Tips, Cautions, and Notes59
Free DROID Email Tips60
Part III: You and Your DROID62
Chapter 1: Getting Started64
Getting to Know Your DROID64
What Is Included in the Box65
Power and Lock Button65
Volume Buttons66
Slide to Unlock67
Slide to Mute67
Using the Four Buttons Along the Bottom67
Slide-Out Keyboard (for DROID and DROID 2)68
Dedicated Camera Button69
Inserting a Memory Card and Removing the Battery69
Adjusting the Date, Time, Time Zone, and 24-Hour Format70
Adjusting the Droid's Brightness72
Charging Your DROID and Battery Life Tips73
Setting up Accounts on Your DROID79
Setting up Your Google Account80
Using Other Google Services80
Setting up more Types of Accounts81
Finding Your Email81
Securing Your DROID82
Setting a Screen Lock82
Locking Your DROID85
Unlocking Your DROID85
Maintaining Your DROID85
Cleaning Your DROID Screen85
Cases and Protective Covers for Your DROID86
Where to Buy Your Covers86
What to Buy86
Saving Money on Phone Plans88
Data Packages88
Text, Picture, and Video Messaging Plans88
Equipment Insurance Plans89
Mobile Wi-Fi Hot Spot89
Enhanced Voicemail Plans90
International Plans90
Chapter 2: Typing, Voice, Copy, and Search92
Typing on Your DROID92
Two Ways to Type: Multi-Touch and Swype93
The Device Keyboard (DROID 2 and Similar)98
Dictating Your Text99
Quickly Delete a Word at a Time100
Typing on the Screen with Two Thumbs100
Moving the Cursor Around the Screen101
Saving Time with Suggested Words103
Using the Spell Checker105
Adding Words to the Custom User Dictionary105
Editing or Deleting Words from the User Dictionary106
Clearing out the User Dictionary106
Accessibility Options106
Accessibility - Voice Readouts (Reads the Screen)107
Using Zoom Mode to Magnify a Portion of the Screen108
Double Tap the Home Button Options109
Pressing and Holding to Type Symbols (and More)109
Toggling Caps Lock110
Quickly Changing a Word110
Quickly Change Text111
Changing the Language and Keyboard Options112
Voice Command113
Texting by Voice114
Using Copy-And-Paste114
Selecting Text115
Cutting, Copying, and Pasting Text115
Jumping between Apps or Multitasking115
Finding Things with Google Search116
Modifying Your Search117
Performing the Search118
Performing a Voice Search118
Adding the Google Search Widget to Your Home Screen119
Chapter 3: Sync Your DROID with Your Google Account122
Activating Your Phone122
Activating Your Google Account123
The Wonders of the Cloud125
More Reasons You Need a Google Account125
What to Do When Your Calendar and Contacts Are Not Already in Google127
Getting Information from Your Old Phone127
Fine Tuning Your DROID Sync128
Chapter 4: Other Sync Methods130
Backing up Your Outlook Data132
Google Calendar Sync for Outlook (Windows PC)133
Supported Software (What You Need)133
Before You Install133
Downloading and Installing134
Setting up the Software134
Troubleshooting Google Calendar Sync136
Missing Sync for Android137
Reviews of the Missing Sync for Android137
Supported Software (What You Need)138
Before You Install138
Downloading and Installing PC or Mac Software138
Installing and Setting up the DROID Software141
Troubleshooting Missing Sync141
Companionlink for Android142
Reviews of Companionlink and Dejaoffice App143
Supported Software (What You Need)144
Before You Install144
Google Calendar First Time User144
Downloading and Installing the PC Software145
Installing and Setting up the DROID Software (Only Required for USB Sync or CL Hosted Server Options)149
Troubleshooting Companionlink150
Chapter 5: Wi-Fi and 3G Connectivity152
Understanding Your Connection152
3G and 4G153
Wi-Fi154
Wi-Fi Security155
Bluetooth156
Gps156
Creating a Wi-Fi Hotspot with Your DROID156
Troubleshooting Connections158
Roaming158
Managing Power159
Managing Syncing159
Airplane Mode160
Vpn160
Vnc161
Android's Web Browser161
Chapter 6: Organize Your Home Screen: Icons and Widgets162
Home Screen, Sweet Home Screen162
The App Tray163
Adding App Icons to Your Home Screen163
Adding Bookmarks to Your Home Screen164
Adding Shortcuts166
Adding Folders166
Widgets167
Android Widget Size168
Motorola Widgets169
Adding and Resizing Motorola Widgets172
Removing Unwanted Items from the Home Screen173
Wallpaper173
Live Wallpapers174
Media Gallery175
Chapter 7: Making Phone Calls176
Getting Started with the Phone (Dialer)176
Finding Your DROID Phone Number177
Muting the Phone Ringer - Slide for Mute177
Examining Different Phone Views178
Using the Dialer Keypad179
Dialing Digits While on a Call181
Using the Speaker Phone181
Talking Hands-Free with a Bluetooth Headset or Bluetooth Car Stereo181
Opening Other Apps While on a Call182
Getting Back to the Phone from any App182
Using Speed Dial on Your DROID (DROID 2 and DROID X Only)183
Adding Speed Dial Numbers183
Using Speed Dial184
Using the Recent View (Call Logs)184
Placing Calls from Contacts189
Using Favorites190
Voice Dialing192
Voice Command192
Conference Calling193
Accessing Voicemail195
Setting up Basic Voicemail195
Visual Voicemail197
Using Google Voice201
Installing the Google Voice App201
Setting up Google Voice202
Placing Calls with Google Voice204
Retrieving Google Voice Voicemails204
Customizing Phone Options and Settings205
Sounds, Ring Tones, and Vibration207
Using Your Own Music as Your Ringtone207
Using Custom Ringtones and Alerts207
Copying Custom Ringtones and Alerts to Your DROID208
Selecting a New Ringtone for Text Messaging210
Assigning Custom Ringtones to Contacts211
Purchasing a Ringtone from the Amazon MP3212
Buy Ringtones from the Android Market212
Chapter 8: Bluetooth on Your DROID214
Understanding Bluetooth215
Turning on Bluetooth215
Pairing with a Bluetooth Device216
Pairing with a Headset or any Bluetooth Device216
Using the Bluetooth Headset218
Bluetooth Stereo (A2DP)219
Connecting to a Stereo Bluetooth Device219
Disconnecting a Bluetooth Device221
Chapter 9: Email on Your DROID222
Getting to Know Gmail223
Understanding Gmail Mobile224
Inbox and Archive224
Priority Inbox226
Labels226
Automatic Filters228
The Settings Menu228
General Settings229
Web Version from Your Phone231
Sending and Replying to Email232
Search233
Custom Signatures234
Notifications234
Labels236
Confirm Delete236
Talk and Other Missing Gmail Features236
Google Task List237
Buzz237
Multiple Gmail Accounts237
Switching between Accounts238
Deleting Accounts239
The Email App239
Exchange Accounts on Android239
Turning off Ringtones in the Email App239
Outlook Web Access240
Corporate Sync Accounts240
Universal Inbox240
Reading Attachments242
Third-Party Apps244
Chapter 10: SMS, MMS, and Instant Messaging246
SMS Text Messaging on Your DROID247
Composing SMS Text Messages247
Composing an SMS Message from the Messaging App247
Options after Sending a Text250
Composing an SMS Message from Contacts251
Replying to a Text Message252
Viewing Stored Messages253
Messaging Notification Options254
Multimedia Messaging255
The Messaging App255
Choosing a Picture from Your Gallery to Send Via MMS258
Sending Multiple Pictures258
Instant Messaging on Your DROID259
Google Talk260
AIM and Other Instant Messaging Apps261
Using Google Talk261
Chapter 11: Surfing the Web264
Web Browsing on the DROID264
An Internet Connection Is Required265
Launching the Web Browser265
Layout of Web Browser Screen266
Typing a Web Address267
Moving Backward or Forward through Open Web Pages268
Using the Windows Menu Command269
Zooming in and out in Web Pages270
Activating Links from Web Pages271
Working with Browser Bookmarks271
Adding a New Bookmark271
Using Bookmarks and History272
Managing Your Bookmarks273
Browser Tips and Tricks274
Finding Something on a Web Page274
Emailing a Web Page275
Printing a Web Page276
Watching Videos in Browser277
Saving or Copying Text and Graphics277
Remember Form Data and Passwords278
Adding a Web Page Icon to Your Home Screen279
Adjusting the Browser Settings280
Adjusting Security Settings280
Speeding up Your Browser by Clearing History and Cookies281
Remembering Form Data281
Chapter 12: Working with Contacts282
Loading Your Contacts Onto the DROID282
When Is Your Contact List most Useful282
Two Simple Rules to Improve Your Contact List283
Adding a New Contact Right on Your DROID283
Start the Contacts App284
Adding a New Phone Number286
Adding an Email Address and Web Site287
Adding the Address288
Adding a Photo to Contacts288
Searching Your Contacts290
Quickly Jump to a Letter by Scrolling and Sliding on the Contact Card291
Search by Flicking291
Adding Contacts from Email Messages292
Sending a Picture to a Contact294
Sending an Email Message from Contacts295
Showing Your Contacts Addresses on the Map295
Contact History and Social Networking Screens296
Contacts Troubleshooting297
Chapter 13: Managing Your Calendar298
Managing Your Busy Life on Your DROID298
Accessing Your Calendar298
Viewing Your Schedule and Getting Around299
Switching between the Four Calendar Views300
Adding New Calendar Events303
Adding a New Appointment303
Setting Calendar Reminders305
Creating Additional Alerts305
Adding Recurring Events306
Choosing Which Calendar to Sync307
Editing Appointments307
Editing a Repeating Event308
Switching an Event to a Different Calendar309
Deleting an Event309
Accepting Meeting Invitations309
Calendar Settings310
Chapter 14: Enjoying Your Music312
Your DROID as a Music Player312
Buying Music from the Amazon MP3 App313
The Music App317
Changing the View in the Music App318
The Artists View318
The Albums View319
The Songs View320
Creating Playlists on the DROID320
Searching for Music322
Viewing Songs in an Album323
Playing Your Music324
Pausing and Playing325
Playing the Previous or Next Song325
Adjusting the Volume325
Repeating, Shuffling, and Moving Around in a Song326
Moving to Another Part of a Song326
Repeating One Song or All Songs327
Shuffling Your Playlist327
Now Playing328
Viewing Other Songs on the Album328
Exploring Your Music Options329
Listening to Free Internet Radio (Pandora)329
Getting Started with Pandora330
Pandora's Main Screen331
Thumbs up or Thumbs down in Pandora332
Pandora's Menu333
Creating a New Station in Pandora333
Adjusting Pandora's Settings - Your Account, Upgrading, and more334
Chapter 15: Viewing Videos, TV Shows, and more336
Your DROID as a Video Player336
Viewing Videos336
Loading Videos Onto Your DROID337
Watching Videos on the DROID337
Video Categories338
Playing a Movie339
To Pause or Access Controls340
Fast-Forward or Rewind the Video340
Using the Time Slider Bar341
Other Video Players341
Deleting Videos342
Using Youtube on Your DROID343
Searching for Videos344
Using the Bottom Icons344
Playing Videos346
Adjusting the Droid's Video Controls346
Clearing Your History348
Using Netflix and Hulu on the DROID348
Magazines, and E-Books350
Chapter 16: New Media: Reading Newspapers350
Newspapers on the DROID350
Popular Choices: the New York Times and USA Today351
The New York Times App352
USA Today App354
Moving through and Enjoying Content354
News Widgets355
Magazines on Android356
Comic Books on Your DROID357
The DROID as a PDF Reader357
E-Books358
Proprietary Readers359
Open E-Readers362
Reading E-Books365
Chapter 17: The Android Market368
Using QR Codes368
Browsing the Android Market369
Navigating by Category370
Paying for Apps372
Downloading Apps374
Installing Apps374
Uninstalling Apps376
Updating Apps377
Rating and Commenting378
Installing Apps Outside the Android Market378
Ten Apps to Install Right Now380
Shopsavvy380
Lookout Mobile381
Mint.com382
Cooking Capsules Taster383
Evernote384
Pandora385
New York Times386
Google Voice387
Wikimobile Encyclopedia (Bonfire)388
Yelp389
Chapter 18: Taking Photos and Videos390
Understanding Your Camera390
Megapixels and Image Size391
Focus391
Zoom392
Taking a Picture392
Flash Modes394
Reviewing and Sharing395
Share395
Set as397
Quick Upload397
The Camera Roll398
Scenes399
Creating a Panorama401
Camera Settings402
Picture Resolution403
Face Detection403
Shooting Video406
Scenes and Effects407
Flash and Video408
Video Modes408
Sharing Videos409
The Gallery409
Using Picasa410
Using Photos as Wallpaper and Widgets411
Using Photos for Contact Icons411
Copying Photos to Your Computer412
Editing Photos412
Photoshop Mobile413
Picsay413
Other Photo Apps414
Printing414
Chapter 19: Finding Your Way with Maps416
Understanding Google Maps417
Driving Directions418
Map Layers419
Traffic420
Satellite420
Buzz420
Google Labs Layers421
Location Sharing with Latitude422
Google Place Pages423
Google Places424
Starring Locations425
Google Street View426
Using Your Phone for GPS Navigation427
Cardock428
Email and Text Directions430
Making Your Own Maps430
Location-Based Social Media and Games431
Foursquare432
Gowalla432
Chapter 20: Social Media and Skype434
Motorola Widgets434
Twitter and Microblogs436
The Mechanics and Culture of Twitter437
Finding Twitter Apps439
Yammer442
Other Microblogs442
Social Bookmarking444
Facebook444
Creating Fan Pages445
Facebook Apps446
Linkedin446
Blogging447
Phone Posts448
Wordpress448
Bump449
Buzz449
Cross-Posting450
Aggregating Content with Readers452
Making Phone Calls and more with Skype453
Creating Your Skype Account on Your DROID454
Log in to the Skype App455
Finding and Adding Skype Contacts455
Making Calls with Skype on Your DROID457
Receiving Calls with Skype on Your DROID459
Chatting with Skype460
Adding Skype to Your Computer461
Chapter 21: Working with Notes and Documents462
Finding and Installing These Apps463
Notes-Based Apps on Your DROID463
AK Notepad App463
Evernote App467
Sharing Files and Documents472
Sharing Files with USB Mass Storage Mode473
Dropbox File and Document Sharing474
Installing Dropbox on Your Computer (PC or Mac)474
Installing Dropbox on Your DROID476
Working with Microsoft Office Documents479
Finding Product Reviews480
Moving Documents to and from Your DROID481
Quickoffice482
Documents to Go - the Full Version485
Chapter 22: Fun and Games494
Using the DROID as a Gaming Device494
Acquiring Games and Other Fun Apps497
Reading Reviews before You Buy499
Looking for Free Trials or Lite Versions499
Being Careful When You Play499
Two-Player Games500
Online and Wireless Games500
Playing Music Games with Your DROID501
Other Fun Stuff: Football on the DROID502
Chapter 23: Utilities: Clock, Calculator, and Weather504
The Clock App (for DROID)505
The Alarm Clock (for DROID)506
Using the Alarm (for DROID 2/X)509
Using the Timer (for DROID 2/X)510
The Calculator App511
Viewing the Basic Calculator (Portrait Mode)512
Viewing the Advanced Panel512
The Weather App513
Getting Started with the Weather App513
Other Weather Apps516
Chapter 24: Troubleshooting518
Basic Troubleshooting518
What to Do if the DROID Stops Responding518
Managing Your Apps519
Resolving Issues with Placing a Phone Call, Syncing with Google, or Browsing the Web522
Turning off Airplane Mode523
Cycling Your Wi-Fi Connection524
Resolving Sound Issues in Music or Video524
Resolving Problems When Making Purchases525
Advanced Troubleshooting525
Performing a Factory Data Reset525
Increasing Your Text Message Limit526
Additional Troubleshooting and Help Resources527
The Motorola DROID Support Pages527
DROID-Related Blogs528
Part III: Sync Media to Your DROID530
Part IV: Sync Media to Your DROID530
Chapter 25: DROID Media Sync532
Where to Enjoy Your Media on Your DROID533
Moving Files with Your USB Connection533
Selecting a USB Connection Mode534
Changing USB Connection Modes535
Dragging-And-Dropping Files535
Disconnecting Your DROID Safely (Don't Skip!)537
Using Doubletwist537
Downloading and Installing Doubletwist538
Getting Started with Doubletwist539
Importing Your Playlists540
Connecting Your DROID to Doubletwist541
Syncing Music and Podcast Subscriptions Automatically541
Fine Tuning the Sync542
Dragging-And-Dropping Media Onto Your DROID544
My Music App Won't Play My Music544
Finding and Subscribing to Podcasts with Doubletwist545
Finding Apps in the Android Market with Doubletwist546
Buying Music from the Amazon MP3 Store in Doubletwist547
Appendix: DRIOD App Guide550
Document Tools550
Printing552
File Management553
Virus Protection, Backups, and Security554
Presentation Software556
Web Conferencing557
Notetaking and Mind Mapping558
Email Management560
To-Do Lists561
Expenses and Finance562
Travel564
Health and Medicine565
Law and Legal567
Real Estate568
Sales and CRM570
Retail571
Finance572
Project Management574
Education and Training575
Social Media576
Information Technology578
Other Apps579
Index582

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