Chapter
1
About this Guide
This guide provides information about using the LEX L10 Mission Critical Handheld and accessories.
Note: Screens and menu options may be changed or customized by your agency to show different
information.
1.1 Contact Us
Motorola Solution Support Center
The Solution Support Center (SSC) is the primary Motorola Solutions support contact. Call:
• Before any software reload.
• To confirm troubleshooting results and analysis before removing and replacing a Field Replaceable Unit (FRU)
and Field Replaceable Entity (FRE) to repair the system.
For... Phone
United States Calls 800-221-7144
International Calls 302-444-9800
North America Parts Organization
For assistance in ordering replacement parts or identifying a part number, contact the Motorola Parts organization.
Your first response when troubleshooting your system is to call the Motorola SSC.
For... Phone
Phone Orders
800-422-4210 (US and Canada Orders)
For help identifying an item or part number, select choice 3 from
the menu.
302-444-9842 (International Orders)
Includes help for identifying an item or part number and for
translation as needed.
Fax Orders 800-622-6210 (US and Canada Orders)
Comments
Send questions and comments regarding user documentation to documentation@motorolasolutions.com.
Provide the following information when reporting a documentation error:
• The document title and part number
19 | About this Guide
MN001456A01-A | February 2015 | Send Feedback
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