Document Revision 1 Electra Elite IPK II
2 - 188 Class of Service
13
Operator Transfer After Hold Callback
Turn off or on an extension’s ability to have a call which
recalls from hold transfer to the operator.
0 = Off
1 = On
00
14
Trunk to Trunk Transfer Restriction
Turn off or on the Trunk-to-Trunk Transfer Restriction option.
If enabled, trunk-to-trunk transfer is not possible.
0 = Off
1 = On
00
15
VRS Personal Greeting
Turn off or on an extension’s ability to dial Service Code
,
4
7 to record, listen to or erase the Personal Greeting
Message.
0 = Off
1 = On
11
16
Call Redirect
Turn off or on a multiline terminal user’s ability to transfer a
call to a pre-defined destination (such as an operator, voice
mail, or another extension) without answering the call.
0 = Off
1 = On
11
17
Set/Cancel Department Group Trunk-to-Trunk Forwarding
Turn off or on an extension user’s ability to set Trunk-to-
Trunk Forwarding for a Department Group.
0 = Off
1 = On
11
18
No Recall
Allow (0) or deny (1) answered Transferred calls from
recalling the originating extension.
0 = Off (Allow)
1 = On (Deny)
00
19
Normal/Extended Park
Determine if an extension’s Class of Service should allow
either a normal or extended Park.
0 = Off
(Normal)
1 = On
(Extended)
00
20
No Callback
Turn off or on an extension’s ability to receive Callbacks.
0 = Off
1 = On
00
21
Restriction for Tandem Trunking on Hang Up
Allow (0) or deny (1) an extension users’s ability to set up a
tandem/conference call automatically when they hang up.
0 = Off
1 = On
00
22
Restrict Unsupervised Conference
Allow or Deny an extensions ability to initiate a Trunk to
Trunk Transfer (Tandem Trunking).
0 = Off
1 = On
00
23
VE/SE Call Forward Set/Cancel
Allow or Deny an extension to set/cancel Call Forwarding
for a virtual extension or Secondary Incoming extension.
0 = Off
1 = On
11
Table 2-6 Class of Service Options (Hold/Transfer Service), Program 20-11 (Continued)
Item
No.
Item Input Data
Default
COS
01~14
COS 15
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