Features and Specifications Manual i
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TABLE OF CONTENTS
Chapter 1 Introduction
Section 1 General Information ....................................................................................... 1-1
Section 2 Multiline Terminals used with the System ..................................................... 1-1
Chapter 2 Features
Section 1 About This Chapter ........................................................................................ 2-1
Section 2 Important Notes ............................................................................................ 2-2
Section 3 IPK to IPK II Feature Comparison List .......................................................... 2-3
Section 4 Features ...................................................................................................... 2-10
Account Code Entry .............................................................................2-11
Account Code – Forced/Verified/Unverified .........................................2-17
Alarm ....................................................................................................2-25
Alphanumeric Display ...........................................................................2-29
Analog Communications Interface (ACI) ..............................................2-31
Ancillary Device Connection .................................................................2-39
Answer Hold .........................................................................................2-41
Answer Key ..........................................................................................2-43
Attendant Call Queuing ........................................................................2-45
Automatic Call Distribution (ACD) ........................................................2-47
Automatic Release ...............................................................................2-63
Automatic Route Selection ...................................................................2-65
Background Music ................................................................................2-75
Barge-In ................................................................................................2-77
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