Document Revision 1 Electra Elite IPK II
2 - 318 Direct Station Selection (DSS) Console
Programming
10-03-01 System Configuration - (ESI) ETU Setup - Channel 1 Terminal Type
The system automatically assigns the terminal type (10) for the port which has a DSS console
installed.
15-02-08 Multiline Telephone Basic Setup, Automatic Handsfree
Set to ‘1’ in order for a DSS Console to have one-touch operation. If set to ‘0’, the user will need
to lift the handset before pressing a DSS key in order for the call to complete.
20-02-03 System Options for Multiline Telephones - BLF Control
and
20-13-06 Class of Service Options (Supplementary Service) - Automatic Off-Hook Signaling
These programs set the conditions under which a Hotline, Reverse Voice Over or DSS Console
key indicates that an extension is busy.
20-06-01 Class of Service for Extensions
Assign Class of Service (1~15) to extensions.
20-17-01 Operator’s Extension - Operator’s Extension Number
Define the extension numbers which are to be used as operators.
30-01-01 DSS Console Operating Mode
Set the mode of the system’s DSS Consoles. The available options are Regular (Business)
Mode (0), Hotel Mode (1), ACD Monitor Mode (2), and Business/ACD Mode (3). Lamping status
for ACD agents and non-ACD agents require this option be set to “3” for ACD agents and
non-ACD agents to both appear on the same console type. For ACD agent’s lamping status, a
DSS Console must be programmed as an ACD console. For non-ACD agents, the console must
be programmed as business console.
30-02-01 DSS Console Extension Assignment
Designate the DSS Console installations (i.e., the extensions that have DSS Consoles
connected to them).
Program 20-02-03 Program 20-13-06
BLF
Status
Busy
Status
1 10OnYes
2 11OnYes
3 00OnYes
4 01OffNo
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