Document Revision 1 Electra Elite IPK II
2 - 860 Trunk Queuing/Camp-On
Related Features
Automatic Route Selection (ARS)
Call Waiting/Camp-On
Callback
Central Office Calls, Placing
Programmable Function Keys
Programming
15-07-01 Programmable Function Keys
Assign a function key for Trunk Queuing and Trunk Camp On (code 35).
20-01-08 System Options - Trunk Queuing Callback Time
Set the Trunk Queuing Callback Time (0~64800 seconds). Trunk Queuing Callback rings an
extension for this interval.
20-01-09 System Options - Callback/Trunk Queuing Cancel Time
Set the Callback/Trunk Queuing Cancel Time (0~64800 seconds). The system cancels an
extension’s Callback or Trunk Queuing request after this interval.
20-06-01 Class of Service for Extensions
Assign a Class Of Service (1~15) to an extension.
20-11-07 Class of Service Options (Hold/Transfer Service) - Transfer Without Holding
Disable (0) an extension’s ability to use Transfer Without Holding.
Operation
To queue for a busy trunk:
1. Try to access the busy trunk.
2. Dial # or press Trunk Queuing/Camp On key (PGM 15-07 or SC 751: 35).
3. Hang up to leave a Trunk Queuing request.
- OR -
Wait off-hook to Camp On to the trunk.
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