Issue 1.0 UNIVERGE SV8100
2 - 350 Department Calling
16-01-05 Department Group Basic Data
Setup – Extension Group All Ring
Mode Operation
Set if all members of the group
should ring automatically (1) or
through the use of the service code
(0) defined in Program 11-12-09.
Selecting automatic will override the
settings of Programs 16-01-03 and
16-01-04.
0 = Manual
1 = Automatic
(default = 0)
3
16-01-06 Department Group Basic Data
Setup – STG Withdraw Mode
Use to set the STG withdraw mode
for each department group.
0 = Disable (Camp On)
1 = Enable (Overflow
Mode)
(default = 0)
3
16-01-07 Department Group Basic Data
Setup – Call Recall Restriction for
STG
Determine whether or not an
unanswered call transferred to a
Department Group should recall the
extension from which it was
transferred.
0 = Disable (Recall)
1 = Enable (No Recall)
(default = 0)
3
16-01-09 Department Group Basic Data
Setup – Department Hunting No
Answer Time
Set how long a call rings a
Department Group extension before
hunting occurs.
64800 (seconds)
(default = 15 seconds)
3
16-01-10 Department Group Basic Data
Setup – Enhanced Hunt Type
Set the type of hunting for each
Extension (Department) Group.
0 = No queuing
1 = Hunting When Busy
2 = Hunting When Not
Answered
3 = Hunting When Busy
or No Answer
(default = 0)
3
16-02-01 Department Group Assignment
for Extensions
Set up the Department Group called
by the pilot number and the
extension priority when a group is
called.
Call Pickup Groups are set up in 23-
02.
Department Groups
1-64
Priority 1-512
Default = All extensions
in Department Group 1
with priority in port order:
Port 1 priority = 1
Port 512 priority = 512
3
16-03-01 Secondary Department Group Use this program to assign
extensions to multiple Department
Groups and set the priority
assignment. Each Secondary
Department Group can have up to
16 extensions assigned.
Extension Number
Maximum eight digits
Priority Order
0~999
(default not assigned)
3
20-06-01 Class of Service for Extensions Assign a Class of Service (1~15) to
extensions.
Day Night/Mode: 1~8
Class of Service of
Extensions (1~15)
Default:
Extension port 101 =
Class 15
All other extension port
= Class 1
3
Program
Number
Program Name Description/Comments Assigned Data
Level
1 2 3