1 – 13
Clearing Paper Jams
In the unlikely event that you experience paper jams while using either continuous-
form paper or single sheets, the following guidelines explain in detail the correct
procedure for the removal and resetting of the jammed paper.
1. Turn the printer OFF.
2. Open the access cover.
3. Tear the paper off at the position of the push/pull tractor if you are using
continuous form paper.
4. If paper is jammed at the ribbon protector, move the printhead assembly away
from the jam carefully (ensure that there is no paper between the ribbon protector
and the platen) and turn the platen knob to feed the remaining paper out of the front
of the printer. If the paper jam occurs before the ribbon protector, turn the platen
knob so that the paper retracts along its loading path.
5. Clear the paper path and ensure that there are no scraps of paper left in the paper’s
loading path or the printer.
6. The printer is now ready for use.