Otodynamics Otoport Flex - Obtaining Service and Support

Otoport OAE+ABR
User Manual for Otoport DP+TE model
191
Obtaining service
24 Obtaining service
Otodynamics or its authorised distributor will replace or service, free of
charge, this Otoport during the period of warranty, where the fault is not
associated with misuse. Servicing after that period will be provided at
reasonable cost.
Probes failing because of faulty construction will be replaced subject to
inspection. Probes must be treated with care. Do not allow cleaning uid to
enter the sound tubes.
When sending equipment to Otodynamics for service or repair, please
ensure all items, particularly the OAE instrument and probe, are clean and
free from contamination. Otodynamics cannot guarantee the equipment
will be contamination free when returned to you and suggest that it is
cleaned in accordance with your infection control protocols before being
put back into use.
Please contact your distributor or Otodynamics for advice before returning
an item for repair. You will be asked for your instrument serial number,
which can be found on the back on the Otoport.
Otodynamics Ltd.
30-38 Beaconseld Road
Hateld
Hertfordshire AL10 8BB
UK
Tel: +44 1707 267540
Fax: +44 1707 262327
E-mail: support@otodynamics.com
www.otodynamics.com