Chapter 22 Setting Preferences for Your Handheld
432
Recovering from a forgotten password
IMPORTANT Deleting a forgotten password also deletes all entries and files marked
as Private.
If you are not locked out of your handheld and you forgot your password, your
handheld displays a hint, if you entered one, to help you remember the password.
If you are still unable to remember the password, you can delete it from your
handheld.
IMPORTANT If you synchronize with your computer before deleting a forgotten
password, your handheld restores your private entries the next time you perform a
HotSync operation, but it does not restore the password.
If you locked your handheld, you must enter the exact password to reactivate your
handheld. If you forget the password, your handheld will present the hint you
have entered to help you remember the password.
If you still cannot remember the password, you must perform a hard reset to
resume using your handheld. Performing a hard reset deletes all the records in
your handheld; however, you can restore all synchronized data at the next
HotSync operation. See “Performing a hard reset” in Appendix A for more
information.
To delete a forgotten password:
1. Tap the Password box.
2. Tap Lost Password.
3. Tap Delete Password.
Tap here
Tap here
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