• When the Windows security alert is displayed, click [Unblock].
If you cannot install ActiveX Controls, or if you cannot see video (H.264,
MPEG-4, or MJPEG) images in Internet Explorer
Confirm the following Internet Explorer settings.
1. Click [Tools]®[Internet Options...]®[Security] tab and click [Custom level...] on the web browser.
2. Under [Download signed ActiveX controls], select [Prompt].
3. Under [Run ActiveX controls and plug-ins], select [Enable].
If you need to install ActiveX Controls, you can download them from the Panasonic Network Camera support
site (http://panasonic.net/pcc/support/netwkcam/) or install them using the CD-ROM included with your
camera.
1. Download the ActiveX Controls installer or insert the CD-ROM in your PC.
2. Confirm that Internet Explorer is closed.
3. Double-click the downloaded ActiveX Controls installer, or open the [ocx] folder on the CD-ROM, then open
the [H.264], [MPEG-4], or [MJPEG] folder on the CD-ROM and double-click [install.bat].
Note
• When using Windows Vista®, you must be logged into your PC as a user with Administrator privileges.
For more information, open the [ocx] folder on the CD-ROM, then open the [H.264], [MPEG-4], or
[MJPEG] folder on the CD-ROM and double-click [ReadmeEng.txt].
• After installing or enabling ActiveX Controls, you may need to wait a moment before camera images
are displayed.
• If you use a proxy server, see Page 195.
• If your computer or your network uses a firewall for security purposes, the firewall may prevent video
images from being displayed. In this case, you can use the [Refresh Rate] selector to select to view
still images. If you want to view video images, consult your network administrator.
• If your browser’s pop-up blocker is enabled, you may not be able to install the H.264 or MPEG-4 viewer
program (ActiveX Controls), and therefore you will not be able to view H.264 or MPEG-4 images.
Temporarily disable your browser’s pop-up blocker and try to view H.264 or MPEG-4 images again.
Operating Instructions 23
1.2 Viewing Live Camera Images
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