Panasonic KX-HDV430

Video display screen (KX-HDV430 only)
Issue Possible Cause Solution
The operation icons
are not displayed.
— Tap the screen.
Noise appears in the
video feed.
— Change the following video settings for the
other party.
• Image Size
• Bit Rate
Video call (KX-HDV430 only)
Issue Possible Cause Solution
I made a video call,
but the other party is
not displayed on my
screen.
Video calls are not supported on
the other party's phone.
Make a voice call.
Network Camera (KX-HDV430 only)
Issue Possible Cause Solution
I cannot connect to a
Network Camera.
No Network Cameras are
registered.
Register a Network Camera.
The settings for the Network
Camera are not configured
correctly.
Check whether the settings are correct, and
then configure the settings again as
necessary.
Some or all of the
controls are
unavailable.
The Network Camera you are
connected to does not support
these functions.
Refer to the documentation of the Network
Camera, or consult your administrator.
Access limitations have been set
for the Network Camera.
Consult the Network Camera administrator.
Communication Camera (KX-HDV430 only)
Issue Possible Cause Solution
I cannot connect to a
Communication
Camera.
No Communication Cameras are
registered.
Register a Communication Camera.
The settings for the
Communication Camera are not
configured correctly.
Check whether the settings are correct, and
then configure the settings again as
necessary.
The video call screen
is displayed.
You made a call by dialing a
phone number.
Select a Communication Camera from the
list of registered Communication Cameras,
and then make a call.
5.5 Troubleshooting
136 Operating Instructions Document Version: 2017-08