2.5 Troubleshooting
Appendix 2-11
Appendix
Problem Probable Cause Possible Solution
Nothing is heard in the
handsfree mode.
The unit does not ring.
The display flashes the
following message.
Set Time & Date
“Headset” mode is selected.
• The exchange line is not
programmed to ring.
• The Ringer Volume is set
to “OFF”.
The system internal clock is
not working properly.
Set the mode to “Handset”.
• To program exchange lines, refer to the
Installation Manual.
• Increase the Ringer Volume. Refer to
“Volume Control” in Proprietary
Telephone Settings.
Contact your maintainer.
If a power failure occurs...
Your system allows certain extensions to make and receive calls on certain lines (Power
Failure Transfer) and retains system programming.
Power Failure Transfer
A specific extension will be automatically connected to a specific exchange line. This provides
exchange line calls between the following extensions and exchange lines.
Exchange line 1 is connected to extension port 01.
Exchange line 4 is connected to extension port 09.
• All other conversations will be disconnected during a power failure.
• Proprietary telephones (PT) cannot be used during a power failure. A single line telephone
will work in the event of a power failure. Connect a single line telephone to the above port.
• When power is restored after a power failure, your system automatically restarts,
maintaining as much of the previous system settings as possible.
PSQX1709ZA-08.QX 99.10.15 10:00 AM Page 11
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