Station Features and Operation (PT/SLT)
User Manual 191
Placing a call on exclusive hold
Retrieving a call on exclusive hold
Conditions
• Music on Hold
"Music on Hold" is sent to the party on hold, if available.
• What if a call on hold is not retrieved?
If a call (intercom, outside) on hold is not retrieved in a specified period of time (Hold
Recall Time), ringing or an alarm tone is sent to the extension user who held the call as a
reminder.
Hold Recall tone:
If the extension user is on-hook and its speaker phone (PT only) is off when the Hold Recall
Time expires, the phone will ring.
Hold Alarm Tone:
If the extension user is engaged in a call when the Hold Recall Time expires, an alarm tone
is sent from the built-in speaker of a PT or from the handset receiver of an SLT at 15-second
intervals.
In this case, "Call Waiting" feature should be set at the extension beforehand.
For further information on Tone Patterns, please refer to Section "6.1.3 Tone List."
• Placing a call on Exclusive Call Hold is not available for an SLT user.
• Exclusive Call Hold Regular Call Hold
• After Hold Recall or Hold Alarm Tone is emitted, the held call can be retrieved from any
extension even if it is placed on Exclusive Call Hold.
PT
Press HOLD. Press HOLD again.
During a conversation;
HOLD HOLD
The CO or INTERCOM or DN indicator light flashes green slowly.
The current call is placed on hold.
The CO or INTERCOM or DN indicator light
flashes green moderately.
The current call is placed on exclusive hold.
Confirmation tone
(optional)
PT
Press the CO or INTERCOM or DN
that is on exclusive hold.
or or
(CO) (DN)INTERCOM
The CO or INTERCOM or DN indicator light turns steady green.
You can talk to the held party again.