Chapter 4
How to Do Transaction
NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be
duplicated, published, or disclosed without PAX prior written permission.
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4.1.2 Credit Return
Note
A Credit RETURN is the reversal of an approved and settled
transaction. A RETURN issues credit to the customer’s credit card. If
the transaction has not already been settled, a VOID should be
processed.
Example: X bought a cellphone from Y’s shop in the previous day. But
he found that cellphone does not work well. So he went ot Y’s shop to
return the cellphone and wanted Y to return his money. Y has done a
batch close so he cannot void that transaction, he should do a Credit
Return to return money to X’s Credit card account. X deliver his credit
card to Y. Y process a Credit Return transaction. Then, X gives the
cellphone back to Y and Y give the credit card to X.
X-Credit card holder; Y-Merchant of shop
If the security for Card Manually Entry is on, the
terminal will prompt for the manager password.
When prompted, enter the password and then
press [ENTER].
This is a feature of the Secure Card.
When prompted, enter the corresponding digits
then press [ENTER].