Chapter 4
How to Do Transaction
NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be
duplicated, published, or disclosed without PAX prior written permission.
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4.1.6 Credit Void Sale
Note
To void a sale is to nullify an approved transaction, one that has already
been authorized but not settled. However, if the transaction has already
been settled, a RETURN must be processed. A VOID does not remove
the hold on the customer’s open-to-buy.
Example: X bought a cellphone from Y’s shop in the morning. But he
found that cellphone does not work well. So he went to Y’s shop to
return the cellphone and wanted Y to return his money in the afternoon.
He should do a Credit Void Sale to void the previous transaction. Y
process a Credit Void Sale transaction. Then, X gives the cellphone
back to Y and Y give the credit card to X.
X-Credit card holder; Y-Merchant of shop
If Void Sale is password protected, the terminal will
prompt for the manager password. When
prompted, enter the password and then press
[ENTER].
If the security for Card Manually Entry is on, the
terminal will prompt for the manager password.
When prompted, enter the password and then
press [ENTER].
If Step 1.1 appeared, there will be no this step.