Appendix B
Troubleshooting
NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be
duplicated, published, or disclosed without PAX prior written permission.
231
Cash Return (Refund) Receipts Template
Items in blue & bold are conditionally optional. If not given, these items should not be printed.
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Editable. [Merchant Settings –Edit Header – Header Text 1]
Editable. [Merchant Settings –Edit Header – Header Text 2]
Editable. [Merchant Settings –Edit Header – Header Text 3]
Editable. [Merchant Settings –Edit Header – Header Text 4]
Editable. [Merchant Settings –Edit Header – Header Text 5]
Host Logo which is from broad pos server.
Print this mark only when the POS terminal is in DEMO MODE
Print the current date and time
Transaction Number is incremental, do not print if it is a duplicated transaction.
Server ID and name [Merchant Settings – Additional Prompts –Server ID Mode] Void trans
don’t require.
Invoice # [Merchant Settings – Additional Prompts –Invoice Mode]
The way of the payment is cash.
Editable. [Merchant Settings – Edit Trailer – Trailer Text 1]
Editable. [Merchant Settings – Edit Trailer – Trailer Text 2]
Editable. [Merchant Settings – Edit Trailer – Trailer Text 3]
Editable. [Merchant Settings – Edit Trailer – Trailer Text 4]
Editable. [Merchant Settings – Edit Trailer – Trailer Text 5]
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