XF Camera System Manual |
Phase One Information
For various articles on Phase One products, including system and software
documentation, as well as additional resources such as training and tutorials,
or the user forum, please consult the online Knowledge Base at
support.phaseone.com
Warranty and Uptime Guarantee
Phase One camera systems come with either a 1 Year Classic Warranty, or a 5
Year Warranty and 5 Year Uptime Guarantee. The Warranty options are
available at the time of purchase.
1 Year Classic Warranty
Items covered by the 1 Year Warranty:
Phase One XF Camera Body, IQ Digital Back, XF viewfinders, Phase One and
Schneider Kreuznach lenses, when purchased as stand alone items.
Phase One XF IQ1 Camera Systems including:
Phase One IQ1 digital back
Phase One XF Camera Body
XF Prism Viewfinder or XF waist level finder
Phase One or Schneider Kreuznach lenses.
To activate the Phase One warranty, customers are required to register the
product online at www.phaseone.com/My-Pages, or through the registration
option when the camera is tethered through Capture One Pro.
General Conditions
Subject to the terms contained here and below, Phase One warranties above
mentioned products manufactured by Phase One against defects in materials
and workmanship for a period of 1 year or 100,000 captures, whichever comes
first from the date of purchase, covering parts and labor for repairs.
This warranty gives you specific legal rights and you may have other rights
that vary from region to region. You are urged to verify whether any additional
rights may or may not exist dependent upon your jurisdiction. However, Phase
One shall not be liable for consequential damages or loss of data.
During the warranty period, Phase One undertakes at its discretion to repair or
replace defective items at no charge to the customer, when such defects are
reported to Phase One within the warranty period, and the defective part(s)
are returned to Phase One no later than 30 working days after expiry of the
warranty period. The customer shall cover the cost of transportation to Phase
One and Phase One shall cover the transportation costs for returning the
products after repair.
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