Pitney Bowes SendPro C Lite

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1. If you are using the scale that is located on top of the device, remove the scale by lifting it off.

1 • Installation

Pitney Bowes User Guide June 2022 23

Main Page

Table of Contents3
Installation7
Installing the Sendpro C Lite, Sendpro C8
Installing the Printhead17
Installing a Scale21
Installing an External Scale22
Connectivity26
Setting up a Wired Network Connection27
Setting up a Wireless (Wi-Fi) Network Connection29
Connecting to a Hidden Wi-Fi Network30
Forgetting a Wi-Fi Network32
Checking Your Network Connection34
Finding the MAC Address for Wired and Wireless Networks34
Setting up a Proxy Server38
Scales and Weighing41
Using the Scale When Printing Postage42
Entering the Weight Manually When Printing Postage42
Zeroing the Scale43
Accounting46
What Is Accounting46
Creating Your First Envelope Printing Account47
Selecting an Account48
Editing an Account48
Making an Account Inactive49
Deleting a Envelope Printing Account49
Postage Funding52
Checking the Available Funds for Printing Postage52
Refilling Postage Funds for Printing Postage53
Changing the Default Refill Amount for Printing Postage54
Setting the Low Funds Warning for Printing Postage55
Getting a New Zealand Post Refund for Damaged or Incorrectly Printed Mail in Envelope Printing56
Viewing the Refill History for Printing Postage56
Printing a Funds Report56
Mailing58
Sending Post by Standard Post Key in Postage58
Sealing61
Filling the Moistener Tank61
Sealing Envelopes When You Print Postage61
Sealing Envelopes Without Printing Postage63
Avoiding Envelope Sealing Issues64
Printing67
What Are Print Modes67
Printing a Custom Graphic67
Printing a Graphic Without Printing Postage68
Adding a Custom Text Message68
Adding an Inscription68
Printing Only the Date and Time69
Printing a Test Pattern69
Feeding and Jamming71
Preventing Envelope Feeding Problems72
10 - Ink74
Checking the Ink Level75
Ordering Ink Cartridges75
Replacing the Ink Cartridge76
History and Reports79
Running Account Reports79
Setting the Report Period for an Account79
Setting the Account Report Preferences80
Emailing an Account Report81
Viewing the Total Spent on Printing Postage83
12 • Settings85
What Are Presets85
Adding Presets85
Selecting a Preset86
Modifying Presets86
Setting the Default Preset Reset Timer87
Using Sendpro Apps88
Adding Favourite Apps89
Using the Sendpro Care App90
Using the Toolbar90
Adjusting Display Brightness91
Setting up the Energy Saver91
Creating or Disabling the Security PIN92
Adjusting Time Zone and Scale Location Code93
Advancing the Date93
Uploading Postage Transactions94
Clearing or Resetting the Number of Mailpieces Sent95
13 - Rate Change96
Updating Postal Rates or Software97
Maintenance100
Cleaning the Printhead100
Cleaning the Moistener Brush and Wick Assembly100
Moving the Sendpro C Lite, Sendpro C104
Ordering Supplies104
Product Information105
Navigating the Home Screen106
Navigating the Envelope Printing App107
Parts of a Meter Stamp108
Postal Security Device108
Parts of the Sendpro C Lite, Sendpro C109
Connections on the Back110
Specifications110
Material Specifications113
Lithium Ion Battery116
Agency Compliance Information116
Scale Safety118
Contacting Pitney Bowes118
Third Party Software119

Pitney Bowes SendPro C Lite - Page 23

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