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3
Using the Basic Features of Your 
Phone
Your SoundStation IP 7000 conference phone is designed to be used like a 
regular conference phone on a public switched telephone network (PSTN). 
You can place calls, transfer a call to someone else, conduct a multi-participant 
conference call, or perform other basic and more advanced functions.
At any time, at most one active call may be in progress on your phone. The 
active call is the one that has audio associated with it. There may be multiple 
other calls, including a conference call, on hold.
This chapter provides introductory information and basic operating 
instructions for the phone. It includes the following topics:
• Placing Calls on page 3-2
• Answering Calls on page 3-6
• Ending Calls on page 3-6
• Muting the Microphone on page 3-7
• Redialing Numbers on page 3-7
• Holding and Resuming Calls on page 3-8
• Hosting Conference Calls on page 3-9
• Transferring Calls on page 3-16
• Forwarding Calls on page 3-19
• Enabling Do Not Disturb on page 3-21
• Managing Speed Dial Entries on page 3-23
• Using Voice Mail on page 3-24
If you require additional information or assistance with your new phone, 
contact your system administrator.
For information on the advanced features of your phone, refer to Chapter 4, 
Using the Advanced Features of Your Phone.