See the Quick Start Guide for your phone on Polycom Voice Support for information on
connecting a headset to your phone.
2 Go to Settings > Basic > Preferences.
3 Select Headset > Hookswitch Mode.
Related Topics
Using Electronic Hookswitch
Change the Headset Mode
To control your phone using your headset, the headset must be in soft phone mode.
Headsets that come with a docking station have two modes: soft phone and desk phone mode. If you
cannot operate the phone from your headset, it is possible your headset is in desk phone mode.
Procedure
•
Press and hold the headset hookswitch until you hear a sound or message on the headset.
Related Topics
Using Electronic Hookswitch
Controlling Calls with Electronic Hookswitch
After you have followed the procedures for connecting your headset and enabled EHS, you can use
the controls on your headset to answer, mute, and end calls. If supported on your headset, you can
also place calls on hold. See your headset's user documentation for information on controlling calls
from your headset.
When you are in an active call and you receive an incoming call, you cannot use the hookswitch
control on your headset to place the active call on hold and answer the incoming call. Pressing the
hookswitch control on the headset ends the active call and answers the incoming call. To place the
existing call on hold and answer the incoming call, answer the call on your phone.
Related Topics
Using Electronic Hookswitch
Disconnect Your Headset
To disconnect or change your headset, properly detach your headset from your phone.
Printed from Polycom, Inc. (http://documents.polycom.com) #{renderLang "en" MsgPDFPage} 183
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