Related Topics
Troubleshooting
Reset the Phone to Factory Defaults
Access the phone reset option without having to enter an administrator password.
After the administrator configures this feature on the phone, you can reset the phone to factory default
settings.
Procedure
•
Go to Settings > Basic > Reset to Factory.
Related Topics
Troubleshooting
Using an Approved Power Source
Symptom:
If your phone is having the following issues, check your power supply:
•
The phone cannot connect to the network.
•
The phone does not start up properly or continues to restart.
Problem:
If you connect the wrong power supply to your phone, such as the power supply for a different or older
phone, it could damage the phone, the phone will not function as expected, and it can void your
warranty.
Workaround:
Only use the power supply designed for your phone or check with your system administrator about
using Power over Ethernet.
Printed from Polycom, Inc. (http://documents.polycom.com) #{renderLang "en" MsgPDFPage} 217
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