Dialpad
The dialpad is the area of the keypad you use to enter numbers and characters. The dialpad 
consists of all the number keys, as well as the asterisk (*) and pound (#) keys.
Key
This term refers to any button on the phone console. Phone keys include the dialpad keys,
-+
Option
An option is one of a series of items you can select for a phone setting, such as Enabled 
and Disabled.
Held call
This term describes any call (including a conference call) that is on hold. Audio for held 
calls cannot be heard.
Active call
This term refers to a call (including a conference call) you’re currently in. An active call has 
audio associated with it.
Setting
The name of a field for which you can define information or choose an option.
Field
This term describes the area of the screen next to a setting in which you can enter information 
or select an option.
Views
Your phone has four main views: Home, Calls, Active Call, and Lines (the default) view. 
A view is a specific screen on the phone interface that provides unique information and 
enables you to perform specific tasks.