Fault Messages
259
B51 STATUS: XX%
LOADING...
No Status message: printer
boot-up routines are
loading printer system
software into flash
memory and SDRAM.
No action required.
B53 ERROR: 12C NO
ARBITRATION
No There is a problem on the
1
2
C bus which allows the
SDRAM DIMM to
communicate with the
GPIO or CT interface.
Cycle power to see if the message
clears, if not, contact your
authorized service representative.
1
B54 ERROR: SDA
LINE STUCK LOW
No The SDRAM or a PCI
card is shorting out the
serial data bus on the
controller board.
Cycle power to see if the message
clears, if not, contact your
authorized service representative.
1
BARCODE DAMAGED
Reverse Spools
Yes Barcode detected, but
not fully decoded.
If barcode appears damaged,
reverse ribbon spools. If barcode
label is present and undamaged,
clean sensor lens using damp cloth
or swab. Check that platen gap may
be too tight constricting ribbon
motion. Loosen gap if needed.
BARCODE MISSING
Install New RBN
Yes The ribbon sensor does
not detect the presence
of the ribbon spool,
indicating a missing label
or a damaged sensor.
If label is missing, install new
ribbon. If barcode label is present
and undamaged, clean sensor lens
using damp cloth or swab.
BC SENSOR ERR
See User Manual
Yes Bar code read error: The
printer does not detect
the presence of the
ribbon bar code sensor.
1. Power down the printer.
Remove the ribbon and
wipe the two lenses of the
ribbon bar code sensor with
a lint-free cloth or cotton
swab.
2. Install the ribbon and power
on the printer. If the
message appears again,
replace the ribbon.
BUFFER OVERRUN Yes The print buffer has
overflowed on a serial
interface. The printed
output may contain
random * (asterisk)
characters. Make a
configuration printout.
Verify that the printer matches the
host serial interface configuration
settings for Data Protocol, Baud
Rate, Data Bits, Stop Bits, Parity,
Data Terminal Ready, and Request
to Send. Set printer serial interface
parameters to match those of the
host.
Table 15. LCD Message Troubleshooting Table
Displayed Message
Can User
Correct?
Explanation Solution
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