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Chapter 7 Diagnosing Problems
LO DRV. SHORT * No Lower Driver Short.
Circuit(s) on the hammer
bank or in the hammer
bank power cable
shorted to ground.
Contact your authorized service
representative.
1
LOAD PAPER Yes Printer is out of paper. Load paper and press CLEAR.
LOADING PROGRAM
FROM PORT XX%
No Status message: the new
emulation program is
loading into printer RAM.
XX% indicates how much
of the program has
loaded.
No action is required.
LOADING PROGRAM
INTO FLASH
No The printer has deleted
the previous program
from flash memory and is
loading the new program
into flash memory.
No action is required.
NEW SPX DETECTED
PRESS ENTER
No The printer detects an
SPX installed at the
debug port and the SPX
is valid for the printer.
Contact your authorized service
representative.
1
NON VOLATILE
MEMORY FAILED
No Large emulations reduce
the amount of space
available for saving
configurations, which
means that sometimes
fewer than eight
configurations can be
saved.
Contact your authorized service
representative.
1
OLD RIBBON
Install New RBN
Yes The sensor detects a
ribbon that was
previously declared to be
at the end of its service
life.
Install a new ribbon.
ON LINE N/A Printer state message:
printer is online and in
communication with host.
No action is required.
ONLINE
28 CU NOT ENAB
Yes Controller Unit Not
Enabled. Poll
time-out error. The printer
was not polled for one
minute across a coax
interface.
Check cable connection and host
system.
ONLINE
8344 FAILED*
No Link-level code test
detects hardware failure.
Contact your authorized service
representative.
1
Table 15. LCD Message Troubleshooting Table
Displayed Message
Can User
Correct?
Explanation Solution
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