Provision ISR IPSeries - Appendix A: FAQ

AHD DVR User Manual
69
AppendixA:FAQ

Q1.WhytheDVRdoesn’tturn onafterconnectingtothepow er?
a. Thepoweradapt ercouldhavegonebad.Pleasechangeanewpoweradapter.
b. ThepowerfromtheadaptermaybenotenoughforoperatingtheDVR.Pleaseusethe
poweradaptorsuppliedalongwiththeDVR.
c. Itcouldbeahardwareproblem.

Q2.TheDVRLEDturnsonbutthe reisnooutput,why?
a. ThepowerfromtheadaptermaybenotenoughforoperatingtheDVR.Pleaseusethe
poweradaptorsuppliedalongwiththeDVR.
b. Itcouldbeawiringissue.
Pleasechecktheconnectionforthesame.
c. Checkthemonitorsettings.

Q3.Whyarenoimag esdisplayedonfeworallchannelsoftheDVR?
a. Itcouldbeawiringissue.PleasecheckthecableandtheportsofthecamerasandDVR.
b. Theproblemcanalsobe
relatedtocameras.Pleasecheckthesame.
c. Pleasemakesurethatthechannelsarenotprogrammedashiddenchannelsandcheckthe
statusfromadminlogin.

Q4.TheHDDcannotbefound.
a. ThepowerfromtheadaptermaybenotenoughforoperatingtheDVR.Pleaseusethe
poweradaptorsuppliedalongwiththeDVR.
b. Itcouldbewiringissue.Pleasecheckthepoweranddat acablesoftheHDD.
c. TheHDDcouldhavegonebad.Changeanewone.

Q5.TheDVRcannotrecord.
a. MakesuretheHDDwasformattedpriortouse.
b. Maybe
theuserhasn’tenabledtherecordfunctionorhasdoneincorrectsetup.Please
refertoChapter5.
c. MaybeHDDisfullandthustheDVRisnotabletorecord.CheckHDDinformationfromDisk
Managementandifrequired,pleaseenabletherecyclefunction.
d. TheHDDcouldhave
gonebad.Pleasechangeanotherone.

Q6.Mousedoesn’twork.
a.ThemouseshouldbeconnectedtotheUSBportattherearside.
b.Afterconnectingthemouse,allowtheDVRtodetectthemouseforseconds.Ifnotdetected,
tryrestartingtheDVR.
c.Themousemaybeincompatible.
Pleasechangeamouse.

