AHD DVR User Manual
69
Appendix๎A:๎FAQ๎
๎
Q1.๎Why๎the๎DVR๎doesnโt๎turn ๎on๎after๎connecting๎to๎the๎pow er?๎
a. The๎power๎adapt er๎could๎have๎gone๎bad.๎Please๎change๎a๎new๎power๎adapter.๎
b. The๎power๎from๎the๎adapter๎may๎be๎not๎enough๎for๎operating๎the๎DVR.๎Please๎use๎the๎
power๎adaptor๎supplied๎along๎with๎the๎DVR.๎
c. It๎could๎be๎a๎hardware๎problem.๎
๎
Q2.๎The๎DVR๎LED๎turns๎on๎but๎the re๎is๎no๎output,๎why?๎
a. The๎power๎from๎the๎adapter๎may๎be๎not๎enough๎for๎operating๎the๎DVR.๎Please๎use๎the๎
power๎adaptor๎supplied๎along๎with๎the๎DVR.๎
b. It๎could๎be๎a๎wiring๎issue.๎
Please๎check๎the๎connection๎for๎the๎same.๎
c. Check๎the๎monitor๎settings.๎
๎
Q3.๎Why๎are๎no๎imag es๎displayed๎on๎few๎or๎all๎channels๎of๎the๎DVR?๎
a. It๎could๎be๎a๎wiring๎issue.๎Please๎check๎the๎cable๎and๎the๎ports๎of๎the๎cameras๎and๎DVR.๎
b. The๎problem๎can๎also๎be
๎related๎to๎cameras.๎Please๎check๎the๎same.๎
c. Please๎make๎sure๎that๎the๎channels๎are๎not๎programmed๎as๎hidden๎channels๎and๎check๎the๎
status๎from๎admin๎login.๎
๎
Q4.๎The๎HDD๎cannot๎be๎found.๎
a. The๎power๎from๎the๎adapter๎may๎be๎not๎enough๎for๎operating๎the๎DVR.๎Please๎use๎the๎
power๎adaptor๎supplied๎along๎with๎the๎DVR.๎
b. It๎could๎be๎wiring๎issue.๎Please๎check๎the๎power๎and๎dat a๎cables๎of๎the๎HDD.๎
c. The๎HDD๎could๎have๎gone๎bad.๎Change๎a๎new๎one.๎
๎
Q5.๎The๎DVR๎cannot๎record.๎
a. Make๎sure๎the๎HDD๎was๎formatted๎prior๎to๎use.๎
b. Maybe
๎the๎user๎hasnโt๎enabled๎the๎record๎function๎or๎has๎done๎incorrect๎setup.๎Please๎
refer๎to๎Chapter๎5.๎
c. Maybe๎HDD๎is๎full๎and๎thus๎the๎DVR๎is๎not๎able๎to๎record.๎Check๎HDD๎information๎from๎Disk๎
Management๎and๎if๎required,๎please๎enable๎the๎recycle๎function.๎
d. The๎HDD๎could๎have๎
gone๎bad.๎Please๎change๎another๎one.๎
๎
Q6.๎Mouse๎doesnโt๎work.๎
a.๎The๎mouse๎should๎be๎connected๎to๎the๎USB๎port๎at๎the๎rear๎side.๎
b.๎After๎connecting๎the๎mouse,๎allow๎the๎DVR๎to๎detect๎the๎mouse๎for๎seconds.๎If๎not๎detected,๎
try๎restarting๎the๎DVR.๎
c.๎The๎mouse๎may๎be๎incompatible.
๎Please๎change๎a๎mouse.๎
๎
๎
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