quadient iX-3 Series User Manual

Machine Issues13.1
How to Clear Mail Jammed in the Base
Envelopes are jammed (stopped) in the transport mechanism of the Base.
• Mail piece is too thick.
• Mail size is incorrect.
To clear mail jammed in the Base:
1. Pull the release handle located underneath the base to lower the transport belts
and wheels. Hold the handle.
The release handle lowers the rollers to enable the user to clear any jams.
2. Using your other hand, remove the jammed envelopes.
3. Release the jam release handle to put the transport belt and wheels back in
position.
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| Page 247 | | Apr-28-2023 03:14 |
13
Troubleshooting

quadient iX-3 Series Specifications

General

Envelope Feeding	Automatic
Label Dispenser	Optional
Print Technology	Inkjet
Connectivity	USB
Display	Touchscreen
Technology	Inkjet
Media Types	Envelopes, labels
Power Supply	100-240V, 50/60 Hz
Processing Speed	Up to 15, 000 letters per hour
Weighing Platform	Integrated weighing platform available