Qualstar Q48 - Page 87

Q24/Q48 Tape Library Installation and Operations Manual
Error
Code
Description
User Action
Critical Component Status
A0
Sled range out of
specification
Run ‘Library Verify Test’,
after several occurrences
contact technical support
Media changer probably defective.
Sled motor not connected or defect.
Media changer controller or distribution
boards defect.
Check s
led mechanism according stiffness
in movement.
A1
Open Mail Slot
(Import/Export
Element) failed
Retry operation, after
several occurrences
contact technical support
Mail Slot release mechanism defect
A3
Sled motor #2 blocked
(Note: only relevant for
8U)
Run ‘Library Verify Test’,
after several occurrences
contact technical support
Media changer probably defective.
Sled motor #2 not connected or defect.
Sled motor #2 voltage too low.
Sled home sensor #2 defect.
Sled sensor #2 connecting cable
damaged.
Media changer controller or distribution
boards defect.
Check top sled mechanism (gears, sheet
guide locking) according stiffness in
movement.
A4
Cannot find sled #2
block within the
expected range
(Note: only relevant for
8U)
Run ‘Library Verify Test’,
after several occurrences
contact technical support
Media changer probably defective.
Cabling incorrect.
Check top sled mechanism (gears, sheet
guide locking).
A5
Sled home sensor #2
not found
(Note: only relevant for
8U)
Run ‘Library Verify Test’,
after several occurrences
contact technical support
Media changer probably defective.
Media changer controller defect.
Sled home sensor #2 defect (mechanics,
electronics).
Cabling incorrect.
A6
Elevator sensor not
found
(Note: only relevant for
8U)
Run ‘Wellness Test’, after
several occurrences
contact technical support
Media changer probably defective.
Media changer controller or distribution
boards defect.
Elevator sensor defect (mechanics,
electronics).
Cabling incorrect.
Elevator motor not connected or defect.
Elevator motor voltage to low.
Check elevator mechanism according
stiffness in movement.
© Copyright QUALSTAR 2015 78