Qualstar Q48 - Page 88

Q24/Q48 Tape Library Installation and Operations Manual
Error
Code
Description
User Action
Critical Component Status
B0
Media changer
controller response
timeout. A command
did not complete in the
required amount of
time.
Reset the unit and retry
operation. After several
occurrences contact
technical support
Media changer probably defective.
No communication from library
controller
to media changer controller.
Media changer hardware not working
(cables, distribution boards, media
changer controller).
Download media changer firmware fails.
B1
NAK received from
media changer
controller
Reset the unit and retry
operation. After several
occurrences contact
technical support
Media changer probably defective.
Communication from library controller to
media changer controller disturbed.
Media changer hardware not working
(cables, distribution boards, media
changer controller).
Download media changer firmware fails.
B2
Media changer
controller
communication failed
Reset the unit and retry
operation. After several
occurrences contact
technical support
Media changer probably defective.
No communication from library controller
to media changer controller.
Media changer hardware not working
(cables, distribution boards, media
changer controller).
Download media changer firmware fails.
B3
Media changer
controller urgent stop
due to a released
magazine
Check if magazine are
completely inserted and
retry operation. After
several occurrences
contact technical support
Magazines released
Magazine present sensor defect.
B4
Cartridge did not
transport completely
Gripper could not pick
cartridge and CP sensor
not present
After pushing the cart
CP sensor still present
CP sensor defective.
Cartridge sticks in slot/drive
B5
Media changer
controller doesn’t
respond on command
Reset the unit and retry
operation. After several
occurrences contact
technical support
Media changer probably defective.
No communication from library controller
to media changer controller.
Media changer hardware not working
(cables, distribution boards, media
changer controller).
Download media changer firmware fails.
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