Troubleshooting: General Troubleshooting 71
TROUBLESHOOTING
Total volume does not register or registers
flow inaccurately.
• Check flow meter/encoder cable for breaks and shorts. See the
Cable Troubleshooting section on page 58.
• Check the internal components of the flow meter; clean and
adjust. Appendix D, Maintenance Schedule and Replacement
Parts for flow meter cleaning and adjustments.
• Replace flow meter transducer/encoder.
• Verify that arrow on flow meter is pointing in direction of flow.
• Verify the flowmeter calibration value and units and adjust as
necessary. Refer to the Flowmeter Cal section on page 24 for
additional flowmeter calibration information.
Boom valve(s) will not operate. • Check cable for wires with breaks.
• Verify the switches and boom valves are mapped correctly.
• Check connectors for cleanliness.
• Check BOOM switch and MASTER switch for operation.
• Replace boom valves.
Pressure inaccurate or unstable. • Verify the correct pressure for the transducer is selected.
• In Pressure Settings, lower the Response Rate to stabilize the
system.
• Verify the pressure on UT matches separate external mechanical
gauge.
Individual nozzle will not communicate
with Raven Service Tool Action
• Verify power to the nozzle.
• Verify the NCV cable connection voltages fall within the desired
range.
• Cycle power to the system.
• Recalibrate the system.
• Replace the NCV.
Cannot detect BLE (Blue-tooth low energy)
device for diagnostics
• Verify Bluetooth functionality is turned on for mobile device.
• Verify another mobile device isn’t already connected to the
Product Controller II ECU.
• Verify that the mobile device is BLE compatible running ISO
version 8.1 or newer or Android Version 5 or newer.
• Verify the mobile device is within line of sight to the Product
Controller II ECU.
Cannot connect to BLE (Blue-tooth low
energy) device for diagnostics
• Verify mobile devices is within line of sight to the Product
Controller II ECU.
• Verify device Wireless ID on Product Controller II ECU System
Information screen.
• Verify a Device Passcode entered into mobile device matches
passcode shown on System Alert.
Problem Action