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RED DSMC OPERATION GUIDE: EPIC/SCARLET

955-0020_V6.0, REV-J | 175

PERFORM A STRESS TEST

Perform a stress test before important projects to ensure the reliability and stability of your gear. A stress test

subjects your DSMC

system and equipment to the increased stress of prolonged operation. If any components

are developing issues, this test will help identify those problems before you have an equipment failure during a

major shoot.

1. Configure your DSMC as desired.

2. Perform a black shade calibration (sensor calibration).

3. Enable the Sensor Test Pattern in the Maintenance menu.

4. Select the desired resolution.

5. Select the highest available frame rate.

6. Perform a secure format of the SSD.

7. Record a full SSD of footage.

8. Perform a secure format of the SSD.

9. Repeat step 6 to step 8 to test multiple SSDs.

10. If any errors occur, save a log file and submit a Technical Support request at https://support.red.com.

NOTE: Problems or dropped frames found during the stress test display as “Errors” in the bottom of the user

interface.

GENERAL TROUBLESHOOTING

FIRMWARE DOES NOT UPGRADE

SYMPTOM

 During an attempt to upgrade firmware, the PWR and REC LEDs flash red.

 After an attempt to upgrade firmware, the firmware version does not change.

POTENTIAL RESOLUTIONS

 After downloading the firmware upgrade file, ensure that you unzip the file before saving it to the SSD.

 Ensure that the “force_upgrade” folder is saved to the top level of the SSD, and not to a subfolder.

TROUBLESHOOT

YOUR DSMC

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