RED Epic - TIMECODE OR GENLOCK DOES NOT FUNCTION

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RED DSMC OPERATION GUIDE: EPIC/SCARLET
955-0020_V6.0, REV-J | 182
TIMECODE OR GENLOCK DOES NOT FUNCTION
SYMPTOM
The SYNC, GEN, and/or TC light is red, yellow, or greyed out.
POTENTIAL RESOLUTIONS
 Ensure your timecode or genlock device is compatible. For more information, go to “Compatible Devices”
on page 170.
 Use a different cable.
 Ensure your timecode or genlock device settings match your project settings.
 Ensure your timecode or genlock device is set to the correct source. For more information, go to “Timecode”
on page 157 or “Genlock” on page 160.
 Ensure that your Sensor Sync Mode is set to Genlock. For more information, go to “Sensor Sync” on page
161.
 If you are using an Ambient device, set the ACN (Ambient Clockit Network) to Off.