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RED DSMC OPERATION GUIDE: EPIC/SCARLET

955-0020_V6.0, REV-J | 182

TIMECODE OR GENLOCK DOES NOT FUNCTION

SYMPTOM

The SYNC, GEN, and/or TC light is red, yellow, or greyed out.

POTENTIAL RESOLUTIONS

 Ensure your timecode or genlock device is compatible. For more information, go to “Compatible Devices”

on page 170.

 Use a different cable.

 Ensure your timecode or genlock device settings match your project settings.

 Ensure your timecode or genlock device is set to the correct source. For more information, go to “Timecode”

on page 157 or “Genlock” on page 160.

 Ensure that your Sensor Sync Mode is set to Genlock. For more information, go to “Sensor Sync” on page

161.

 If you are using an Ambient device, set the ACN (Ambient Clockit Network) to Off.

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