Redback SH5000 - Onboarding the Inverter; Connection Notes (to Homeowners Network)

Operation
36 Installation Manual - Redback Smart Hybrid System - v2.0
3.4 Onboarding the inverter
Onboarding is the process of establishing the inverter’s permanent connection to the internet, using the owner’s home
network. Permanent connection to the owner’s network is by Wi-Fi or Ethernet cable.
Onboarding is automatic when an ethernet connection to the home network is used.
When connection to the home network is by Wi-Fi, complete onboarding using the RedbackINSTALL app and a Bluetooth
connection to the inverter.
If no internet or home network is available at site, the inverter can be pre-configured with all major settings except site
registration i.e., it can be left functional but not onboarded.
Before onboarding, ensure the following communication cables are correctly installed:
• SM3000 to Bos KWH Meter (3.11.1)
• BoS to Inverter (section 2.10.3)
• Fan Controller to BoS BMS (3.14.4)
3.4.1 CONNECTION NOTES (TO HOMEOWNER’S NETWORK)
METHOD COMMENT INDICATIONS REDBACKINSTALL IMPACT
Ethernet
Preferred and
automatic if LAN
is detected
COMM’S LED is Yellow and NETWORK LED is
Blue: Inverter is connected to the Redback
Cloud.
The app will request confirmation that LAN
is the preferred connection method.
COMM’S LED is flashing: Connected to home
network using ethernet but Redback Cloud not
found. See 5.3.
The app will request confirmation that LAN
is the preferred connection method.
COMM’S OFF: Not connected to home network.
Onboarding required.
The app requires you to specify the
connection method.
Wi-Fi
Onboard using
Bluetooth and
Wi-Fi
The EMS BLUETOOTH LED must be flashing.
Restart the EMS if required (Section 4.3).
Connection to home network is required,
including password.
Time is of the essence! Bluetooth onboarding
must start within 30 minutes.
If Bluetooth times-out the EMS must be
restarted as described in Section 4.3.
Unable to connect message
Ensure Password is correct and that
connection is to a 2.4Ghz network (5Ghz is
not supported).
None
System can be set
up but not
registered.
The EMS BLUETOOTH LED must be flashing to
connect.
The app will request confirmation of this
choice. A limited menu of setup options will
be available.