Redback SH5000 Installation Manual

Name: Redback SH5000
Brand: Redback
Rating: 4 (1 reviews)

64 pages

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Installation Manual

Redback Smart Hybrid System

SH5000

Inverter

BE14000 Battery Enclosure

V2.0

Table of Contents4
Know Your Product7
Major Components7
Dimensions and Weights8
Installation Space8
Compatibility and Limitations9
Backup Circuit Design Notes9
Installation10
Installation Overview12
Before You Go to Site12
At Site13
Guide to AS5139 Installation Requirements for BE1400014
Installation on an Exit Path14
Installation on a Blank Wall15
Installation Near a Corner15
Installation with a Low Ceiling16
Installation Near a Corner, with Low Ceiling16
Preliminary Electrical Installation17
Installing the BE14000 Battery Enclosure18
Overview18
Pre-Assembly18
Installation19
Installing the SH5000 Inverter Hardware20
Overview20
Wall Mounting Frame20
Balance of System (Bos)21
Inverter Electrical Connections22
Overview22
Solar Array Connections23
Single-Phase Grid Connection24
Non-Standard Installation25
Installing the Energy Meter & Cts26
Overview26
Installation Notes26
Meter Installation on a DIN Rail26
One, Two or Three Phase Installations27
AC-Coupled Configuration28
Inverter Communications Connections29
Energy Meter29
Ethernet (Recommended)29
Dred29
Relays30
Battery Enclosure Connections (if Fitted)30
Installing the SH5000 Inverter31
Move Bos to Final Location31
Install Inverter31
Bos to Inverter Communications31
Battery Installation32
Overview32
Battery Installation Notes32
Preparing Pylontech Batteries33
Position Batteries in the Enclosure33
Battery BMS, Power, and Earth Connections34
Commissioning35
Overview35
Commission Pylontech Batteries35
Inverter Start-Up35
Inverter Start-Up Notes35
Inverter Start-Up Procedure35
Onboarding the Inverter36
Connection Notes (to Homeowner's Network)36
Connect Redbackinstall to the Inverter37
Onboarding (Connect to the Local Network)38
Notes on Regional Settings39
Redback Product Firmware Version40
Identify Using Redbackinstall40
Identify Using the Redback Portal40
Notes on Relay Configuration41
Compliance Inspections42
Assigning an Inspector42
Compliance Inspection43
Inverter Operation44
Shutdown Procedure44
Bypass Switch Operation44
EMS Restart45
Inverter Restart46
Inverter Operating Modes47
Auto Mode47
Standby Mode47
Charge Battery Mode47
Discharge Battery Mode48
Backup Mode48
Troubleshooting49
Earth Fault Alarm49
Inverter Status Leds49
EMS Status Leds52
SM3000 Energy Meter Diagnostics54
SM3000 Features54
Energy Meter/Ct Troubleshooting54
Internet Connection Problems55
Inverter Unexpected Shutdown55
Reset Pylontech Batteries56
Maintenance57
Specifications58
Related Links and Documents61
Close-Up and Handover63
Close-Up63
Handover63

Other manuals for Redback SH5000

Owner's Guide36 pages

Guide16 pages

Questions and Answers:

T
Tammy NguyenAug 5, 2025
Why is the System Status LED on my Redback Inverter not indicating 'ready'?
- C
  cruzkimberlyAug 5, 2025
  If the System Status LED on your Redback Inverter isn't indicating 'ready', it could be due to several reasons. First, check if the grid is available and the INVERTER AC isolator is ON. Also, inspect the cables to ensure the LED is properly connected. Finally, allow up to 15 minutes after a restart, as this may be normal behavior.