A newer version of SmartDeviceMonitor for
Client is already installed.
If the version of SmartDeviceMonitor for Client
already installed in the computer is newer than that
on the CD-ROM, you cannot use "Quick Install" to
install the printer driver. Install the printer driver,
and then create the port.
Printer Driver Cannot Be Installed
This section explains how to troubleshoot printer driver installation problems.
The printer driver installer does not start.
An error occurs during installation.
• If the screen does not appear even when you
double-click the [SETUP.EXE] icon, or if an
error occurs during installation, access the
CD-ROM drive from [My Computer] or
[Explorer]. Double-click the [RDISETUP.EXE]
icon, and then install the printer driver by
following the instructions that appear on the
screen.
The printer driver installer does not start.
An error occurs during installation.
• An error occurs if the path to the location of
the
stored data is too long. To install a printer
driver downloaded from a Web site or copied
from a CD-ROM, save the printer driver
directly on the hard disk, and then install it.
The printer driver installer does not start.
An error occurs during installation.
• On the [Start] menu, point to [Settings], and
then click [Printers and faxes]. In the [Printers
and faxes] window, install the printer driver.
For details, see Windows Help.
USB Connection is not Automatically Detected
If the USB connection is not automatically detected, do the following:
1. Delete the printer driver.
2. Delete the device.
3. Run [Quick Install for USB] again.
If these steps do not solve the problem, contact your sales or service representative.
• For details about deleting the printer driver, see p.215 "Uninstalling the Printer Driver".
7. Troubleshooting
212
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