If Test Print Fails
This section explains how to troubleshoot Test Print problems.
The power cord or USB cable or Ethernet cable is
not properly connected.
Check that the power cord and USB cable, Ethernet
cable are properly connected.
The port connection is not properly set. 1. On the [Start] menu, click [Printers and Faxes].
2. Click the icon of the printer, and then click
[Properties] on the [File] menu.
3. Click the [Ports] tab, and then check the printer
port.
• Select USB or network printer in the list when
the selected port connection is something
other than USB or network printer.
• To connect via USB when USB does not
appear in the list, you must re-install the printer
driver. See p.212 "USB Connection is not
Automatically Detected".
Ink feed is incomplete. Ink begins automatically feeding into the print
heads when the power of the printer is first turned
on or when a cartridge is replaced.
Wait until ink feed is complete at which point the
[Power] key stops blinking and remains lit.
The printer is offline. Check if the printer's on-line indicator is lit. If the
printer is offline, press the [Online] key on the
control panel to switch the printer to the on-line
mode.
A printer error has occurred. Use the control panel to check if a printer error has
occurred. If it has, correct the error, and then
perform the print again.
If you cannot solve the problem, contact sales or service representative.
• If the Status monitor displays an error message, see p.255 "Status Monitor Errors".
7. Troubleshooting
214
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