Error Codes
SM 35 D418
Fax Option
Type 9001
D418
Code Meaning Suggested Cause/Action
within 6 s
13-17
SIP user name
registration error
Double registration of the SIP user name.
Capacity for user-name registration in the SIP
server is not sufficient.
13-18 SIP server access error
Incorrect initial setting for the SIP server.
Defective SIP server.
14-00 SMTP Send Error
Error occurred during sending to the SMTP server.
Occurs for any error other than 14-01 to 16. For
example, the mail address of the system
administrator is not registered.
14-01 SMTP Connection Failed
Failed to connect to the SMTP server (timeout)
because the server could not be found.
The PC is not ready to transfer files.
SMTP server not functioning correctly.
The DNS IP address is not registered.
Network not operating correctly.
Destination folder selection not correct.
14-02
No Service by SMTP
Service (421)
SMTP server operating incorrectly, or the
destination for direct SMTP sending is not correct.
Contact the system administrator and check
that the SMTP server has the correct settings
and operates correctly.
Contact the system administrator for direct
SMTP sending and check the sending
destination.
14-03
Access to SMTP Server
Denied (450)
Failed to access the SMTP server because the
access is denied.
SMTP server operating incorrectly. Contact
the system administrator to determine if there
is a problem with the SMTP server and to
check that the SMTP server settings are
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