Service Call Conditions
SM Appendix 3-71 D062/D063/D065/D066
Appendix:
Service Call
Conditions
The SC990 information displays the file name, line number, and value.
Report this information to your technical supervisor. For example:
Funciton.c LINE: 123 VAL: 0
Software Error GW
The software performs an unexpected function and the program cannot
continue. Recovery processing allows the program to continue.
991 C
Software defective, re-boot*1
*1: In order to get more details about SC991:
1. Execute SP7403 or print an SMC Report (SP5990) to read the history of the 10 most
recent logged errors.
2. If you press the zero key on the operation panel with the SP selection menu displayed,
you will see detailed information about the recently logged SC991, including the
software file name, line number, and so on. Of these two methods, 1) is the
recommended method, because another SC could write over the information for the
previous SC.
Undefined Error (No SC Code) GW
An error not controlled by the system occurred (the error does not come
under any other SC code).
992 C
Software defective
Turn the machine power off and on. The machine cannot be used
until this error is corrected.
Re-install firmware
Operation Panel Management Records Exceeded GW
An error occurred because the number of records exceeded the limit for
images managed in the service layer of the firmware. This can occur if
there are too many application screens open on the operation panel.
994 C
No action required because this SC does not interfere with operation of
the machine.
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